Dr. Colins and his team went above and beyond. From the cleaning, preventative fluoride to the cavity repair. Superb work!
This is a husband (Ken) and wife (Marnie) team of dentist. My wife saw Dr. Ken, I saw Dr. Marnie. We had vastly different experiences. My wife's initial appointment went smoothly, and the additional procedures she had performed by Dr. Ken were inline with what we had expected she needed. My experience was vastly different. The dentist and hygienist came up with a list of issues with my teeth, and went to the point of saying I was Periodontal and would require special cleaning of approx. $2,000, as well as a special treatment regimen, neither of which would be covered by insurance and that being periodontal would cause issues with my dental insurance long term. They then cut my appointment short, not even performing a cleaning, and gave me pricing for the additional work to be scheduled at a later date and sent me on my way. They then proceeded to bill my insurance multiple hundreds of dollars for work they didn't perform, but they billed it incorrectly so I was receiving past due invoices for about 4 months. Every time we called we were told it would be taken care of. I think they eventually just deleted the bill all together. I went to another dentist for a second opinion. I don't have periodontal, not even pre-periodontal. Items they were recommending specialty cleaning and treatment regiments for were addressed with a standard cleaning. The procedure they were billing my insurance over $300 for was $102 at the other dentist. The outrageous pricing and what I can only categorize as lies and corruption by Dr. Marnie has resulted in a loss of all future business from my wife and I.
Best dentist in Spokane. Really.
Very Friendly, Very Professional and Experts in Dentistry!
Dr. Collins is absolutely awesome. I'm not sure a 5 star review does this staff justice. As someone who lacked a lot of confidence with my smile for many years due to some bad luck, he recommended veneers and they turned out great. I smile so much more now, and feel way more confident. I would consider him more like a friend than my dentist. His entire staff is so personable and fantastic as well. I really can't say enough positive things about this office. HIGHLY RECOMMEND!!!!
Amazing place! Love the people who work there and the amazing job that they do!
Always friendly, gentle, and efficient. State-of-the-art dentistry.
The hygienist's and dentist are very friendly and personable. They care about your teeth and mouth health, listen to your concerns, and make recommendations. I've always had a great experience here.
Very professional and friendly staff couldn't be a better place
My first visit... Such a nice and welcoming environment! Dr Collins was very nice and accommodating.
Staff and Dr were very professional and knowledgeable. They make you feel comfortable from the moment you walk in the door.
If you need and are seeking expert expertise coupled with a personable caring touch, you will find it at Collins Dentistry. As an additional perk, you will be exposed to a special kind of positivity and joy that Dr. Collins and his staff exemplify. Thank you Dr. Collins and staff.
Love Dr Collins and all the staff. Always a great job
Dr. Collins is the absolute best. He really cares about his Patients and his whole staff is wonderful. I was so fearful of going to the dentist for so many years, I had the worst anxiety. He unlike any other dentist I've been to makes you feel very at ease and comfortable. After not going to the dentist for years my teeth were in bad shape. He's done quite a bit to repair my teeth over the last 4 years and just recently made me a set of top dentures they turned out Beautiful! I'm getting so many compliments on them and he has restored so much of my self esteem. I cannot recommend him enough! I can actually relax in the dentist chair now.
Everyone is so friendly!
Dr Collins and his entire staff are a cut above the rest! Great dental work is matched by a happy and positive environment. After more than a decade of routine visits, I couldn’t imagine going elsewhere!
I personally judge a business by their staff. They have been with Dr. Collins for Many Years!! That means a lot to me. They are all very friendly and are always looking out for my best interest.. Dr. Collins has taken care of me, my mom, and my Grandma.....
Doctor Collins is the best! And his staff is always professional and happy and positive. Dr KEN is highly skilled and works miracles with all the greatest technology. I have been coming here for 20 years and now I drive over 2 hours just to go to my favorite dentist! I wouldn’t go anywhere else!
I dread surgery. Fortunately this practice rocks. It's quick, comfortable and as painless as possible. The staff get along with each other very well and it's a fun environment to be around.
Thank you very much, I love it
Dr. Ken Collins is the best dentist I’ve ever known and he has a super qualified staff. I’ve been a patient for about 20 years. I’d never consider going anywhere else. Shawnee is my all time favorite hygienist! Super skilled and always nice! I recommend them to everyone looking for a dentist and particularly aesthetic work. He has been a pioneer in Spokane and really knows his stuff!
Best dentist office in town!
These guys are by far the best in town, look no further! I spent a long time finding a dentist I was comfortable with for some pretty major issues.... I'm English... Enough said!! These guys have, and will continue to, take care of me and my English snaggleteeth with care, respect and professionalism. Love em!
They've been helping me for the past 5 years, I would recommend them to all friends and family, the staff are friendly and professional!
The staff is very friendly & knowledgeable. Most thorough cleaning I've had in years. All their equipment is state of the art. Dr. Collins is great. I appreciate that they give you all your options without pressuring you. I would highly recommend this office
Great team and excellent service at Collins Dentistry!!!!! Highly recommend them.
Amazing professional skilled people that are great at their job and care about their patients. highly recommend!
Friendly staff and great with our kids!
I've had my teeth cleaned, and was squeezed in for an small emergency tooth repair. I've never experienced pain either with needle nor with the drilling and filling. Dr. Collins and his entire staff make me feel like I'm more than a patient that I'm part of their family
I am deathly afraid of dentists. No joke: down-right terrified. The first time I had met Dr. Collins and his team, my teeth had been cracked after a fight with an unruly inmate at work about three months before. I refused to go in and be seen until the pain was too much for me to handle. Now, I'm a tough person, a tough woman. I can handle inmates, addicts, teenagers... It took me 17 minutes to come out of my state of panic. I walked through their doors into the most comfortable, welcoming, warm waiting room I have ever been in. It didn't even smell like a dental office. I was in pain, but the awe took over. My fear started coming back- hands still trembling, breathing shortened, starting to overheat. It's happening again. Told them my fear as they opened a bottle of water for me, consoling me. Dr. Collins comes out, calmly talks to me and I'm good again. Fast forward to the chair, glasses on, Dr. Collins and team introduce me to the gas thing on my nose and in 20 minutes, I am the happiest camper in a 30 block radius, no more pain, no more broken teeth and I am no longer scared. I am actually smiling! Me- smiling for the first time in nearly 8 years. I am no longer embarrassed by my smile. I am no longer in oain. As I will probably always have a fear of dental offices in general, I will never feel scared again at Dr. Collin's office ever, ever again. In fact, I went back again for my follow-up. Still nervous, but they talk to me until I'm good again. Gas me up, baby! I have never had the gas before then, but will always look forward to it. Dr. Collins and his team work hard, do a fantastic job and really, truly care about everyone no matter their economic status, no matter their fears, etc. They all love what they do and it honestly shows. I will never go anywhere else again. Great folks, great environment, very affordable and very caring! Thank you for everything!
I cannot emphasize enough how WONDERFUL the entire office is. I have had substantial work done at Collins, and I was fearful at first. Every team member addressed my concerns and explained answers to all of my questions. Dr. Collins was thorough in my service and is always very kind and informative. My visits have all been painless, and the staff is always so enjoyable to be around. This is the best dental office I have ever been to. I would send my friends and family there without hesitation. —I am not a paid spokesperson in any way, just a very appreciative patient.
Every time I go in I’m hanging out with friends.
Seanie is an excellent hygienist. She is gentle, thorough, and l love having my teeth cleaned. Thanks for the excellent care Dr Collins and team!
Always have a great dental experience here! Dr Ken and his crew are always very caring. Ashley was quick to just check to make sure that I was feeling comfortable while the novacain was taking effect. I am a long time patient and would refer anyone to Collins Dentistry. They are especially good for people who are afraid of the dentist, they make you feel so comfortable.
I had my teeth whitened. They do a beautiful job and are very friendly and caring.
The Dr's and their team are always kind and go out of their way to get me in whenever I need! Extremely thorough when diagnosing a problem and treating it.
I have been a patient for years and now have the most beautiful smile and healthiest teeth ever. I love my dental hygienist and all of the staff. They not only know your teeth, they know and care about you. Dr Collins is an amazing dentist and a caring professional. I would highly recommend this dentist and his staff.
As always. Amazing attentive caring staff. Always concerned with how the parent is doing/feeling. Dr Collins is super efficient but never seems rushed. This is the first dental practice that I actually look forward to visits. My highest recommendation!
Friendly, quick , and considerate. I was late 10min and they were still very nice
Been patients for years, love Dr. Collins and his entire team, especially Amber, she's the best!!
As always I love going to the dentist. Dr. Collins and staff have always done a excellent job on my teeth and gums. Keep up the good work and thanks to the team.
Happy, helpful and positive staff! Major improvement in the last year in my teeth and gums with recommended therapies ???????? I actually like going to the dentist! Love you guys! Thanks for all that you do for me???
Very informative and proactive with dental hygiene. Always a good experience.
Very Happy with my teeth and Dentist Kenneth Collins & staff. Why, because my teeth are getting serviced very well. The cleanings are meticulous. I get great information about my gums and teeth. I am doing their invisalign for straitening my teeth and that is going well. I am working to keep my teeth and Collins Dentistry is helping me. Thanks Collins Dentistry!
Always friendly, always great care. Attention to detail is fantastic.
Friendly staff, accommodating to patient needs, without long wait times.
Great office with awesome staff always on time! Dr.Collins does excellent work and has made my smile brighter! Highly recommend!
The Collins Dentristy family is amazing! Tracie is warm and welcoming, Jen and Melissa make you feel totally comfortable! And the addition of the aesthetics side is fantastic, Angie knows what she is doing. Such a professional staff, I have never had a bad experience at this dental office! I would recommend it to anyone!
Dr. Collins, is a wonderful Person/ Dentist, the staff there are very friendly and welcoming.
The team has amazing professionalism. Dr Collins team goes above and beyond to make the whole dental experience a pleasure for any patient! Tracie goes out her way to make me feel warm and fuzzy inside! I just love it there!
Incredibly friendly and professional dentists and team. Everyone always has a smile!! I highly recommend!!
Great dentists and one of a kind caring team!