background
Dentist Cosmetic dentist Dental clinic

Grandgenett Dentistry, Craig Grandgenett DDS

Nick Richey - profile photo Reese Buschbom - profile photo Greg White - profile photo Isaac Taylor - profile photo
4.9

33 Total Participants

Business Status Operational
Address  2208 Philadelphia St, Ames, IO 50010, United States
Plus Code  86J82CM8+VJ
Global +Code 2CM8+VJ Ames, Iowa, USA
Website amesfamilydentist.com
Phone (515) 956-3426
Accessibility Wheelchair-accessible entrance, Wheelchair-accessible toilet
Planning Appointments recommended

What visitors are saying

profile image Top quality care and service.
profile image Dr. Craig does great work and the staff is great.
profile image Great people and family.
Read more reviews

J M

5
2 years ago

Top quality care and service.

Reply from Grandgenett Dentistry, Craig Grandgenett DDS
Thank you very much for your review and your confidence in our team. Craig

Amanda Tallman

1
3 years ago

We had the bad experience here of being denied care because we're on state insurance. We saw Dr. Debbie for years and then moved out of the area. When we returned and sought dental care here, we were rejected due to insurance. So basically my kids don't deserve continuity of care because we're low income.

Reply from Grandgenett Dentistry, Craig Grandgenett DDS
Thank you for taking the time to leave a review, Amanda. I am sorry for any misunderstanding regarding the way Dr. Debbie and her team prioritize the care they deliver to those receiving state assistance. First things first, we share your frustrations with the access to care and are certain that you are not alone in feeling the way you do. More children than ever are receiving state assistance, with fewer providers available to care for them. In more than two decades in Ames, Dr. Debbie has provided countless hours of care to thousands of children receiving state assistance in central Iowa. A lot of these children have had special needs, disabilities, or have lived in group homes. In one case, she routinely travelled to serve a homebound patient in the home. Dr. Debbie has proudly and willingly gone the extra mile to provide for those who need the advanced level of pediatric care she can provide. And she does more than simply deliver care. She has cared for these children as if they were her own. She has brought their concerns and worries home with her. She has gotten to know them outside of the dental chair or operating room, paying mind to how are they doing in school, whether they are properly nourished, free from pain, and happy with their smiles. She is one provider, doing her part, but there are more kids in central Iowa than one Medicaid provider can handle. This has required her to focus on the kids receiving state assistance who need her advanced skills the most. This group includes those in need of the care only delivered by a pediatric specialist, including very young children with needs requiring hospital care, kids with special needs and disabilities, and kids who need more than what a general dentist can provide. Dr. Debbie remains fully committed to doing her part by providing the best in care to those kids who need her most – whether they are receiving state assistance or not. She is doing all that one person can do. Again, thank you for taking time to share your experience. I hope this explanation provides more perspective on how we prioritize the service we provide to those receiving state assistance. -Dr. Craig Grandgenett

Nick Richey

5
3 years ago

I am absolutely amazed by the level of care Dr Craig Grandgenett provides his patient. He has truly gone above and beyond.

Reply from Grandgenett Dentistry, Craig Grandgenett DDS
Thank you, Nick. It is quite obvious that you share the same philosophy. Glad we crossed paths. Craig

Manager Somerset

5
4 years ago

Two words—the best. This power couple has taken care of our family for 20 years. They are both patient, kind, thorough and conscientious. In short, they are everything one could ask for in a medical professional. You will be hard pressed to find a more qualified and friendly staff from top to bottom. We all actually ENJOY going to the dentist and that says all you need to know about this dental office.

Reply from Grandgenett Dentistry, Craig Grandgenett DDS
Thank you so much for trusting us with your family. We love watching your kids grow up and become young adults. You are always a bright spot in our day. Craig Grandgenett, DDS

Mike Tjelmeland

5
4 years ago

Very friendly and skilled staff.

Reply from Grandgenett Dentistry, Craig Grandgenett DDS
Mike, always good to see you. We enjoy catching up with your family when you are in. Thank you for trusting us with your care. Craig

Tracy Kangas

5
4 years ago

Great dentist, good man. Wonderful staff.

Reply from Grandgenett Dentistry, Craig Grandgenett DDS
Thank you so much, Tracy. I love talking to the boys when they are in. I think we could tell stories all afternoon long. Thank you for trusting us for the care of your family. Craig

Cthings AKA Cindy

5
4 years ago

Dr. Craig Grandgenett did a wonder job at a filling I needed redone. Part of it broke and he fixed it in a very timely manner. He’s very professional and wonderful surgeon! I highly recommend if you need a dentist please see him and his staff. His staff are always so nice and attentive! When my son was younger he saw Dr. Debbie Grandgenett. She was great with Him. Such a wonderful smile on her face as well as great care! Wonderful pediatric Dentist! Thanks for taking good care of our teeth!

Reply from Grandgenett Dentistry, Craig Grandgenett DDS
Thank you so much for being a part of our dental family. Craig

Jacki I

5
4 years ago

Every person on staff at Grandgenett is friendly and professional. They truly care about the health of their patients.

Reply from Grandgenett Dentistry, Craig Grandgenett DDS
Thank you Jacki. We appreciate the opportunity to be a part of your care. Craig

Yong Han

5
4 years ago

Since 2013, I have been being cleaning my teeth in the Grandgenett Dentistry clinic. I will continue the cleaning. This has become a part of my life. I would like to specially thank Dr. Craig, Lindsay, Tina, and all other people helping me in the clinic.

Reply from Grandgenett Dentistry, Craig Grandgenett DDS
Thank you so much for your kind words. We have assembled an excellent team that really cares about our patients and their health. Craig Grandgenett, DDS

Teresa Heitland

5
4 years ago

I had to find a dentist when we moved here 5 years ago. I expected to try a couple before I found one I was comfortable with. This was my only stop. Dr. Craig does great work and the staff is great. I trust his recommendations. Everything is explained so well and I appreciate that I never feel pressured to have procedures or purchase products.

Reply from Grandgenett Dentistry, Craig Grandgenett DDS
Thank you, Teresa. He are so happy that our family here has helped you find a dental home. Craig Grandgenett, DDS

Reese Buschbom

5
4 years ago

The staff go above and beyond to make sure you are comfortable. Craig and Debbie both take excellent care of are whole family. They let you know of options if you need them and always have your best interest at heart. I couldn’t think of taking my family anywhere else!

Reply from Grandgenett Dentistry, Craig Grandgenett DDS
Thank you, Jenny. Always a fun day when it starts with you! Craig Grandgenett, DDS

Diana Thompson

5
4 years ago

Dr. Grandgenett and all of his staff are the best! They have taken someone who would have done absolutely anything before going to the dentist into a person who actually enjoys the experience...even through a root canal!!

Reply from Grandgenett Dentistry, Craig Grandgenett DDS
Thank you Diana. There is no bigger reward than seeing 3 generations of Thompsons and feeling like we are part of your family. We love the relationship we have built with you through the years. Thank you for being a part of OUR family. Craig Grandgenett, DDS

Barry Thomas

5
4 years ago

Been a patient here for many years and cannot say enough good things about the practice or the people who work there. Highly recommended!!

Reply from Grandgenett Dentistry, Craig Grandgenett DDS
Thank you, Barry. We always feel a little safer when you are with us:) We appreciate all of your years of service in the Story County community. You make the world a better place. Craig Grandgenett, DDS

Andrew Zalasky

5
4 years ago

Both Drs. Grandgenett combine technical excellence with a friendly bedside manner. From the front desk right through the clinical staff, the team makes going to the dentist an enjoyable experience (seriously)!

Reply from Grandgenett Dentistry, Craig Grandgenett DDS
Thank you, Andrew. We appreciate the relationship we have built with your family over the years. Craig Grandgenett, DDS

Michelle Hamer

5
4 years ago

Love Dr. Debbie, Dr. Craig and the entire team! They are the best - kind, caring, knowledgeable & compassionate! Would not go anywhere else!

Reply from Grandgenett Dentistry, Craig Grandgenett DDS
We know it is going to be a great day when we get to see you! Craig Grandgenett, DDS

Greg White

5
4 years ago

Their staff is awesome and always takes great care of me. Have to go back in 2 weeks and I am looking forward to seeing them. Great people and family. Bravo!

Reply from Grandgenett Dentistry, Craig Grandgenett DDS
Greg, it is always a great day when you are around. Thank you, Craig

Angie Utterback

5
5 years ago

My husband & I have been patients of Dr Craig Grandgenett for many years & have always received exceptional care! My husband had experienced tooth & jaw pain for many years prior to seeing Dr Grandgenett. He was able to make small adjustments to correct the issues & has been pain-free since. We highly recommend Dr Grandgenett!!!

Reply from Grandgenett Dentistry, Craig Grandgenett DDS
Thank you, Angie. Our patients are our family, and we appreciate the opportunity to be involved in your care.

Dean Bridges

5
5 years ago

I broke a tooth yesterday. Got right in first thing this morning. Dr. Craig and Kylie gave me the option of a temporary today and come back later, or to go ahead and fix it. I had time so they repaired the tooth. Great job by great people. Thanks.

Reply from Grandgenett Dentistry, Craig Grandgenett DDS
Thank you, Dean. Always great to see you. Thank you for trusting me for your care.

Anjie Walker

5
7 years ago

I called for a quick filling repair and they got me right in and took care of it without demanding a full x-ray panel before even looking at me like Aspen Dental wanted to! Thank you for understanding a working woman's plight!

Reply from Grandgenett Dentistry, Craig Grandgenett DDS
Thank you for your review. Our number one priority is to address the immediate needs of all of our patients. It is always rewarding to be able to help solve problems that may arise. -Dr. Halbur and Dr. Grandgenett

Kara Ruge

5
8 years ago

I cannot say enough good things about Dr. Craig and his wife Dr. Debbie! I have a very long dental history and Dr. Craig was my saving grace through it all! For someone who was TERRIFIED (and frankly for good reason) of the dentist and of dental work, Dr. Craig has made dental appointments a very positive experience. His staff is also phenomenal! Very calming and welcoming! We do not live in Ames, and yet we travel to have our routine cleanings, work, and anything else dental related done. We trust he and his wife whole-heartedly (which after a bad experience take a lot!!!)! We are very blessed to have found them!

Reply from Grandgenett Dentistry, Craig Grandgenett DDS
Getting to know 3 generations of your family is an honor. It is those relationships that we live for. Thank you for being part of our family. Craig Grandgenett, DDS

Isaac Taylor

5
10 years ago

Actually a pair of family business of sorts, Dr. Craig and his wife, Dr. Deborah are both dentists.There's one side of the building (left) for adults, "Ames Family Dentistry" and the other side (right) is pediatric care for kids "Ames Pediatric Dentistry" mostly run by Dr. Deborah. Being young (and old) enough I've been on both sides, pediatric and adult. They have tv screens you can watch during, normally Nickelodeon for kids and news for adults. For dental care, it has always been well-done and professional. So for adults or kids, it's a great experience either way!

Reply from Grandgenett Dentistry, Craig Grandgenett DDS
Thank you, Isaac. Craig