background
Business Status Operational
Neighborhood Boise State University District
Address  1050 W Beacon St, Boise, ID 83706, United States
Plus Code  85M5HRX4+C6
Global +Code HRX4+C6 Boise, Idaho, USA
Website boiseanimalhealth.com
Phone (208) 901-8360
lgbtq friendly icon LGBTQ+ friendly
Accessibility Wheelchair-accessible entrance, Wheelchair-accessible toilet
Planning Appointments recommended
Health & Safety Staff required to disinfect surfaces between visits

What visitors are saying

profile image I totally give this place 5 stars for all the caring, wonderful staff.
profile image She’s usually a happy camper but HATES the vet.
profile image I am so glad I declined service here and went elsewhere.
Read more reviews

Cosmin Fologea

5
2 years ago

As soon as I walked into the door for the very first time, the atmosphere was so loving, warm and welcome for me and our little chug. The prices and protocols/procedures were very well explained and very affordable, and I can truly tell the staff really does care for their customers. Our dog is doing so much better already thanks to you all!

Reply from Boise Animal Health and Urgent Care
Thank you Cosmin for taking the time to share your experience. We truly love what we do are are so happy that it shows in our care.

Morgan Friday

2
2 years ago

I am writing this review because I am SHOCKED by the level of unprofessionalism coming from this clinic. I was looking at different clinics to see ones that look at guinea pigs. Not sure if this clinic does or not, but I was intrigued by the surprisingly low rating and decided to check out reviews before calling. The way this owner responds to negative feedback/experiences of their customers is so unprofessional and embarrassing. Reading your responses makes me not want to ever give my money here and not recommend it to others either. Constantly labeling things fake reviews (you do know people don't always use the same name for google right?) and giving attitude to anyone who dared to say a negative word is not the way to promote an inviting and welcoming environment. It is no wonder you have a low rating if your staff engages in the same behavior in person. Do better!

Reply from Boise Animal Health and Urgent Care
Morgan, thank you for taking the time to make your first review about our reviews. Unfortunately, you are writing on something you know nothing about. The "fake review" comments were advised as the reviews were an admitted coordinated troll attack on us where the original reviewer pulled their review. You admit your review is not based on a real experience, that you have not had any interaction with us. I am sure you are aware with Google review policies? Most importantly: Your content should reflect your genuine experience at the location and should not be posted just to manipulate a place’s ratings. Don’t post fake content, don’t post the same content multiple times, and don't post content for the same place from multiple accounts. Contributions must be based on real experiences and information. Deliberately fake content, copied or stolen photos, off-topic reviews, defamatory language, personal attacks, and unnecessary or incorrect content are all in violation of (Google's) policy. You should also be aware there is wording in Google's policy that disallows reviews from those associated with "competitors" who post poor reviews to manipulate a competitors ratings. We take our work very seriously. 73 of our 91 reviews are 5 star, the overwhelming majority of our reviews are 4 and 5 star and even with your 2 star review, overall we are at 4.3 - not sure how that should be considered a "low rating". I question your integrity and your gain by posting this review. Honest criticism is taken very seriously and we act upon it to make us as a team better. You could do better by basing your review of a business on an actual interaction with said business. We are here to help the pets of the Treasure Valley and to support other veterinarians in the Valley. This type of negativity is unnecessary and damaging to an already stressed industry. As a member of the veterinary community yourself, you should be ashamed.

Anca Page

5
2 years ago

I absolutely love this place! Their hours, their caring, their prices, their location! We switched to this vet almost three years ago and have never looked back! They are kind, responsive, great at their job! I highly recommend them!

Reply from Boise Animal Health and Urgent Care
Thank you Anca! We're also so glad you switched to us....it's been a pleasure working together with you to keep your furry friends healthy.

Jacob Grinwis

3
2 years ago

Took my dog in today for an annual checkup and booster shot. The staff was very friendly and helpful (particularly with scheduling). I was however disappointed to see a $60 wellness check on my bill considering it took the vet less than 5 minutes and only my dogs heart beat and ears were checked. My last vet charged $30 for a wellness exam and included nail trimming as a courtesy. Unfortunately, I don’t feel the value of that wellness check is in balance with the services provided.

Reply from Boise Animal Health and Urgent Care
Jacob, we appreciate you taking the time to share your thoughts and are sorry you did not feel that you received adequate value during your dog's visit today. He was given a full physical exam and deemed healthy. In addition, we were transparent with all pricing prior to any services being rendered. Thank you for bringing him to see us and please call us if you have any other questions or concerns.

Kelsey Sandmann

1
2 years ago

If i could give 0 stars i would. I went to get my dog a booster shot and the technician stabbed the needle all the way through my dogs skin to the other side and squirted my hand with vaccine. I said something immediately that it got all over my hand. The technician replied "i think most of it got in though." I spoke to the practice mananager who was shocked and said she would investigate and get back to me. I heard nothing. I called and spoke to the owner who called me a liar and said she couldn't help me. Worst practice ever

Reply from Boise Animal Health and Urgent Care
Kelsey, you failed to mention that you DID NOT bring up your concern at the time. You called us six weeks later demanding money. When reviewing a business please be sure you are being honest. Please update your review to include you waited weeks to bring this matter to the attention of the practice manager and are angry your demand for monetary compensation was denied. Best of luck to you and your pet.

Scott Cureton

5
2 years ago

It was nice to be seen and they took good care of my dog. Thank you for being there when we needed it.

Reply from Boise Animal Health and Urgent Care
Scott, that's so nice of you to share these thoughts, we really appreciate it. We hope your pup is feeling better very soon.

Rebecca Drake

5
3 years ago

I was so impressed with the staff, service and kindness. I had to take my puppy in today and I can say this is one of the best places in the area to take your pet if you are in need of service.

Reply from Boise Animal Health and Urgent Care
Wow Rebecca, your review is very thoughtful - thank you! It was great working with you as well and we hope your pup is feeling better soon.

Hayden Sutton

5
3 years ago

My cat had gotten really sick and I got extremely worried , the night before I came in I had been up all night watching my kitty and forgotten to plug my phone in. I also have been a little broke and have needed to pay my phone bill. Anyway I had to ask for a charger and the wifi in order to pay for her service and the staff was extremely sweet. Specifically Courtney was beyond sweet and it was really helpful. My day was just filled with worry and her simply being so kind really made my experience there so great. All the staff was so friendly and you can tell they’re all animal lovers! They treated my kitty so kindly and they were all so knowledgeable! 100% will be back.

Reply from Boise Animal Health and Urgent Care
Thank you Hayden! We appreciate you taking the time to share your experience and hope your kitty is feeling better soon.

Jaime Smith

5
3 years ago

I had a 12 year old Husky, who’s health quickly took a turn for the worst out of nowhere… As soon as I noticed I was calling everywhere trying to make an appointment or anything just to give me some kind of insight. No one would call me back, nothing. Finally, one of the places recommended me here & I called, they told me to bring her in same day. I went in and it was the most pleasant experience that scenario could’ve brought. They were SO KIND to me from the second I walked in, prices were fair, I didn’t feel like myself or my girl were being judged at all (i was in my sweats and had been crying since the night before and well she was old and you could see it in her face and body), and they were open and honest with me about anything i asked. The vet i had in particular was beyond kind, talked to me ab her own animals and what she’d b doing in my shoes, and made me feel like this wasn’t the hardest thing in the world. If you have an animal in need of anything i highly recommend this place to anyone. They’ve even reached out after - i will be returning with all my animal needs in the future. Thank you guys for making that day a memorable experience, and not a tragic memory i’ll thank you forever. ❤️

Reply from Boise Animal Health and Urgent Care
Jaime, it was very kind of you to take the time to share your thoughts after such a difficult visit. This means a lot to us and we wish you the best during this time.

Madison P

5
3 years ago

Could not recommend this place enough, staff was so nice and helpful during a scary time. They work fast to get your pet in and are thoughtful in response to all questions. Affordable and high quality of work.

Reply from Boise Animal Health and Urgent Care
Thank you Madison for the review! We are honored that you trust us with your pup's care, and look forward to working with you in the future.

Barbara Clifford

5
3 years ago

This place is amazing they got my dog in right away. She was limping and My vet could not get My dog in for a few days so they suggested here.My vet was named Michael and he took care of my Ashley with care and compassion. It was reasonably priced as well. I would recommend this place to anyone. I appreciate your service.

Reply from Boise Animal Health and Urgent Care
Thank you Barbara for taking the time to share your experience. Ashley is amazing and we are so grateful that you trusted her health with us! We enjoyed working with you as well to get her feeling better.

Kyle Mckelvey

5
3 years ago

Boise Animal Health and Urgent Care has been our vet for just about 2 years. They have been the best vet we could have ever asked for. We started our family off with our pitty Aurora and she was sadly turned down from a lot of other vets and Dr.Marshall lovingly took our girl in and looked at her. She dealt with a horrible skin condition which we have kept under wraps for the time we've had her. We also had an older bunny who was getting old and we didn't know who to turn to on his final days. We took him to them and got a very personal and emotional last day with him, thanks to the staff it made the whole situation easier. We also got our two cats who have all their shots and general care, our two little ones love the staff unconditionally. We finally got our puppy Freya who is also in love with everyone there, she's had her problems and they all got resolved quickly and comfortably for her. All of our fur babies are never afraid of the vet and very much look forward to seeing all of their new family. We cannot thank you all enough. With love Aurora, Salem, Max, Freya and last but never least Professor Bun.

Reply from Boise Animal Health and Urgent Care
Thank you so much, Kyle, for your kind words. We greatly appreciate your trust and the opportunity to provide care to your wonderful fur family.

Chris H

1
3 years ago

Our family dog was not treated. Charged my mom to look at him then said they didn’t have the tools to help… I understand you can’t help everyone but she told you the issue when she came in. You knew you didn’t have tools to extract something from his nose and that an x ray wouldn’t help. Because you did nothing to actually help, I give this review.

Reply from Boise Animal Health and Urgent Care
Edited: Chris, I understand your frustration, however we do have tools to extract something from a dogs nose in most cases. In this case is was determined that what we have was not small enough to safely use in this case which of why, after a thorough exam, this pet was referred to a specialist. We must exam a pet prior to offering any treatment or referral and it is appropriate that we change for this service. We did not perform an X-ray as that would have been a cost that would not provide benefit to this case. We were transparent. I am not sure why you feel it wasn’t helpful to 1. Determine the pets problem was sinus related and 2. Be honest about our ability to treat this specific patient. Posting false reviews is harmful to the community and we stand by our statement that this review is a fake review. This is a fake review. We have not interacted with you, nor have we provided services to you or your pet.

Jen Morgo

1
3 years ago

Felt like I was dealing with children. Unprofessional.

Reply from Boise Animal Health and Urgent Care
This is a fake review. We have not interacted with you, provided service to you or your pet.

Shannon Izor

1
3 years ago

If you do not have the proper tools or offer certain services for particular dogs or sizes of dogs, please post that or let customers know, when they call or show up. It is poor customer service to waste the customer's time with something you could have told them before charging them. I appreciate the response to my feedback, but you did not have the proper tools to actually do the full check, as the doctor admitted. It just could have saved everyone time and money to simply be notified of that and offer up your recommendation up front. This was simply something noticed that, if fixed, could help better the service provided by you to your customers. As a business, especially one that provides care, you should always be open to feedback that you can learn from.

Reply from Boise Animal Health and Urgent Care
This is a fake review. We did not interact with you, provide services to you or your pet.

Katie Briles

1
3 years ago

I was charged $40 more for an urgent care exam than what is listed in the services section on google. I waited for 3 hours to have my dog seen which is long but they were very busy, however once I was finally in an exam room I heard the front desk staff tell another person how long the wait would be. I never got a time estimate and might have chosen a place that could get me in sooner ( I was a walk in so I totally understand the wait just don't like that I was not told the wait time when others were) and a place that would honor their prices as advertised on google services. The vet and technician were very friendly.

Reply from Boise Animal Health and Urgent Care
Katie, thank you for taking the time to share your experiences and also for alerting us to the information listed on Google. Truth be told, Google sometimes does their own thing with our listing, but it has been changed again. We apologize that you were not given an estimate on wait times, but do appreciate you waiting with us through the busy times and also for the kind words at the end of your review.

MariLee Abbott

5
3 years ago

These Vets and their assistant's are amazing. Finally a Vet who took the time to explain and treat my dogs bacterial infection and treat his ear. The procedures were done in the room where I could see what they were doing, which was so nice. He was given immediate medication in the ear canal, Prednisone to go home and a shot for his horrible allergies. The cost would of been reasonable but I also agreed on the allergy shot he needed so badly. That seemed excessive to me at I believe $154 . For just the allergy shot which last only 8 weeks. I however left feeling my precious dog received the best care he has ever gotten in his life. Compared to the last vet from the Humane society who treated nothing for the last 5 years. I totally give this place 5 stars for all the caring, wonderful staff.

Reply from Boise Animal Health and Urgent Care
MariLee, what a thoughtful review, thank you! We really hope the treatments make life much more comfortable for your pup. The allergy shot you are referring to is called Cytopoint, and while it usually works well, we agree that it comes at a cost. Thank you for trusting us with his health!

Hali L

5
3 years ago

Amazing same day care! Our primary vet was booked out for a week but Animal Health was able to see us in about 30min which was great. We felt the staff and doctor listened to our concerns and treated our little guy's issue with no problem. I would highly recommend. :)

Reply from Boise Animal Health and Urgent Care
Hali, we really appreciate the time to give us a 5 Star Review. We are so glad things went well and hope your little guy is feeling better soon!

Kat L

5
3 years ago

I had just finished my 9 hour road trip from Oregon when my puppy started having some issues. I searched all over Boise, and these guys were the nicest and most informative vet I talked to over the phone. I immediately brought over my puppy and explained our situation. She was seen quickly and given some medication to feel better and help her until I can get to my regular vet- perfect! They made sure she was doing alright otherwise, and even helped me get her ultrasounds to my vet back home immediately.The techs LOVED Marbles and listened to all our concerns. I’m sooo cautious with my vets.. I can’t explain how relieved I was to feel comfortable. Thank you guys so much!

Reply from Boise Animal Health and Urgent Care
Katrianna, Thank you for taking the time for such a positive review and also for trusting us with Marbles' health. We hope she is feeling better very soon!

Katthy Chats

1
3 years ago

Any place who uses a marketing tactic to ‘supposedly’ show what other vets charge compared to their prices to help a pet parent make their decision is more concerned with money than animals. Their prices were higher and their comparison was incorrect, so it was misleading. A genuine vet clinic would have transparency and post their prices on a website to make the statement. I am so glad I declined service here and went elsewhere. Not recommending at all.

Reply from Boise Animal Health and Urgent Care
Kathy - I am honestly confused by your review. Would you please give me a call (or post here if that feels better) more specifics? Are you sure you were at Boise Animal Health and Urgent Care? I can not find you in our records or on our schedule to even begin to internally investigate this claim. We are fully transparent with our pricing for services/medications/products. We provide every client the opportunity to review and approve/decline an estimate which details costs on all recommendations. This document contains our pricing and our pricing only, we do not have pricing for other veterinary clinics. I find your review to be quite libelous. We believe in transparency and work hard to keep our prices affordable. Update: I think we figured this out although you did not present to us under the name you are using for this review .. however, I believe you were given two estimates: 1.) ($349.96) which detailed cost of the exam, in-house (run in our clinic while you wait) bloodwork and urinanalysis, send out fecal (Idexx Laboratories) and 2). ($312.29) exam, reference lab (Idexx Laboratories) bloodwork/urinalysis/fecal (we send to an outside lab and get results back usually within 24 hours). Is this correct? Would appreciate a call from you to see if we are on the right track here as we take client complaints very seriously. Neither estimate contains "other vets" charges. Truly hope your pet has received the care she needed and is doing well.

Todd Inselman

1
3 years ago

We've been using Boise Animal as our primary vet for nearly two years. An understandable wait time of 15 to 20 minutes past our appointment time has become expected. However our latest visit, 30 minutes after out appointment time, we asked the staff how much longer to expect and were told it would be at least another 30 minutes. Meanwhile the lobby was filling with other dogs and their owners. One person who arrived after we'd been waiting 20 minutes said his appointment was in another 10 minutes, but was seen in less than 5. The staff responded that if sick pets "walk-in" they are given priority. That I can understand, but you should not take appointments if you don't plan to honor them! Will not be back. That's perfectly fine if your clinic is "urgent care" now. You should stop scheduling appointments and go walk-in only. At minimum, inform your clients that their appointment is only an estimate. We scheduled this specifically because of our limited time frame to be seen. Unacceptable that after waiting 30 minutes the client is told after asking, that they will have to wait a minimum of another 30 minutes.

Reply from Boise Animal Health and Urgent Care
Todd, we appreciate you taking the time to publicly voice your frustrations as they are certainly valid. Truth is that we are doing our best to solve this dilemma. You should have been told, "We work on an urgent care basis with an understanding that it is first come, first serve with exceptions made for more critical patients", and sorry if that was not communicated effectively. That said, all of our patients are equally important to us and we appreciate all the times we've been able work together for your pup's health over the past thirteen months.

Debbie Smalley

5
3 years ago

I had an unexpected emergency with my dogs eye, late on a Saturday afternoon. My Vet was unfortunately already closed for the day. I called Boise animal health & they got us right in. They did tests, exam and sent us home with medication, for a very reasonable price. I was so happy and relieved to have found a place where the staff was so friendly & the Vet was so attentive. I will be back.

Reply from Boise Animal Health and Urgent Care
Thank you Debbie! We are so glad you found us and that we could help you and your pet and feel honored that you trusted her health with us.

Petra Garde

5
3 years ago

Best vet in the Boise area. They love my dogs as much as I do and their care and attention is second to none.

Reply from Boise Animal Health and Urgent Care
We appreciate your review very much. We say it all the time, that we love what we are do and are happy when it shows.

John Smith

1
3 years ago

I took my dog in for an exam and it was discovered that she had a mast cell cancer tumor. Dr.Marshall recommended a surgical removal of the tumor. After a lengthy conversation with Dr.Marshal he assured me this was a fairly routine procedure and that he had a positive outlook for her recovery and overall quality of life post surgery. I agreed to have the procedure done. When I went to pick her up after her surgey there was a lot of swelling around the surgical site and a tube draining a lot of blood with nothing to catch it, my dog was swollen and covered in blood. It was a shocking sight. I was assured the swelling was due to the surgical trauma and the fluid levels would decrease in a couple of days. Two days later the swelling had worsen, my dog was in pain and the fluid was still coming out of the drain at the same level. I took her back to Boise Animal Hospital Dr.Marshall examined her and was unable to determine the cause. Two days later I took her back to have her drain removed, the swelling had not improved but the drainage had decreased greatly. Dr.Marshall was still unable to determine the cause if the swelling. He advised me to contact him if things worsened. The swelling continued and I attempted to contact Boise Animal Hospital again but they were closed for training. This was a blessing as this caused me to contact a second clinic. The second clinic examined her, provided some medications including a stronger antibiotic. The next day the swelling doubled, was warm to the touch and red. I took her to the second clinic again and they placed a drain designed to remove the fluid and catch it. She came out of there with nearly no swelling. A few days later I took her back to have the drain removed, it was only a day before she was scheduled to return to Dr Marshal and have her sutures removed. In order to limit the number of vet visits and the stress they cause I asked if they could remove the sutures while she was there. When the doctor removed a couple of the sutures my dog shook and her wound opened up. The doctor looked further and discovered that Dr.Marshal had not used deep sutures as is the standard practice for this type of procedure. I was frustrated and called Dr.Marshall, he advised that he does not typically use deep sutures for this procedures. Curious to learn more I spoke to several other vets and they were all suprised to learn deep sutures were not used as it is standard practice. I'm disappointed that Dr.Marshal did not show more concern for the swelling, I'm disappointed that the standard practice was not followed, I'm very disappointed that Dr.Marshal acknowledged that he had been receiving reports from the second clinic and was "concerned " but never contacted me to check on her condition. The end of the story I paid several hundred dollars to Boise Animal Hospital for a subpar surgery as well a several thousand dollars to have the damage undone. The only response I received from Dr.Marshall was "let us know if there's anything we can do". I would personally feel guilty keeping the money for the initial procedure knowing what the outcome was but that does not seem to bother Boise Animal Hospital. Please do not allow this clinic to perform surgical procedures on your animals.

Reply from Boise Animal Health and Urgent Care
John, we are also unhappy with how her case has turned out and hope she is doing better every day. Please believe us when we say the health of our patients is much more important than money.

Ruth Fritts

5
3 years ago

We took Sadie in today. She collapsed in the parking lot and the staff were very helpful in getting her inside and evaluated. Would recommend Boise Animal Health to others. Everyone was very caring and luckily she walked out.

Reply from Boise Animal Health and Urgent Care
Thank you for taking the time out to post such a kind review, especially when your sweet girl isn't feeling well. We enjoyed working with you both and hope that Sadie is feeling more herself again.

Grace Kelso

5
3 years ago

I took my dog here for the first time today and I’ve never been more impressed! The service was fast, the staff was super friendly and made Lola feel very comfortable. To top it off, what i expected to be a $300 visit was half that! This is our new go-to vet for sure :)

Reply from Boise Animal Health and Urgent Care
Thank you Grace for taking the time out to review your visit. It was nice working with you and Lola as well and we hope she is feeling better soon!

Jessica Dexter

5
3 years ago

The veterinarian, vet techs, and all other staff were all really nice and professional. They got my dog a same day appointment, were super efficient, and I thought the cost was really affordable. My dog is a rescue and gets really, really nervous and they did great with her. I’ll likely continue to use them as my go-to vet clinic in the future!

Reply from Boise Animal Health and Urgent Care
Thank you Jessica for taking the time out for this review. We look forward to seeing you both again should you ever be in need of assistance.

Cami Lov

1
3 years ago

I brought both of my newly adopted cats in to this clinic. One of my cats had ear mites and the other worms. The vet tech was cleaning my cat's ears and sticking long q-tips really far down my cat's ears. Everywhere I have read has said to never put q-tips down a cat's ear canal because it can rupture their ear drum and push debris further into the ear. They also gave my cat a pill and instead of using a pill shooter she pushed her finger down my cat's throat with her long fake nails. I also thought it was unnerving that the only thing keeping your pet from the busy road out front were a pair of swinging doors. I found the practices of this clinic to be unprofessional and I definitely will not be taking my cats there again.

Reply from Boise Animal Health and Urgent Care
We are sorry Camille that you were unhappy with our handling techniques and will look to be more gentle in the future. Curious as to what prompted this review nine months after your visit?

Mariah McHan

5
3 years ago

My husband & I are SO happy that we have found such a fantastic vet in Boise! Our dog Bear has needed special care & throughout the whole process we have been treated so great! Would highly recommend.

Reply from Boise Animal Health and Urgent Care
Thank you Mariah. We've enjoyed working with you and Bear as well and really appreciate you giving us the opportunity to practice what we love to do!

Steph H

5
3 years ago

I had to take my dog in due to serious infection. Her regular vet couldn t get her in. I got my dog in immediately and she was diagnosed , given meds and sent home to rest. I am so very grateful to the vet and the tech s. Could not have asked for better treatment . I thought the billing was more than fair..I may consider changing vets now..

Reply from Boise Animal Health and Urgent Care
Thank you Steph for the quick and thoughtful review! We enjoyed working with you both as well and wish her well in her recovery.

Sawyer Dawson

5
3 years ago

They were very gentle and sweet with my nervous and stressed little kitty boy. The staff is so nice and helpful. They were even good at consoling this stressed and worried mama. They did a summary work up of the charges before any treatments and let me pick what I thought best/most affordable. THEN they called me the next morning to check up on my little guy. I’ve never had a vet call and check up and that meant just about the world to me! I have found my new vet place to take my fur babies! Thank you!❤️

Reply from Boise Animal Health and Urgent Care
Thank you Sawyer for the review and bringing him to see us. Also very glad to hear he is feeling better!!

J R

5
3 years ago

Our two goldens were attacked by a pitbull and our regular vet couldn’t see our dogs without an inpatient visit or see them for another week. We were lucky to find this amazing urgent care clinic to see them right away. The staff and Dr Marshall were incredibly kind, empathetic, and knowledgeable. They were so caring with our pups. We could even stay with our dogs while they were treated, which is rare. We never felt like they were trying to push unnecessary procedures or crazy fees. I’m so grateful they helped our dogs through this scary event. We will definitely be going to them for all of our pets’ future veterinary needs!

Reply from Boise Animal Health and Urgent Care
Thank you JR for taking the time out for the wonderful review! We appreciate you trusting us with their care and enjoyed working with you to help them feel better. We hope their recovery goes well.

Malori Eckersell

5
3 years ago

Boise Animal Hospital was able to get me in much sooner than our typical vet and were so attentive to our needs! My 14 yr old dog was having a few issues and I wanted her looked at asap. Dr. Marshall did a great job explaining her lab work and x-rays, he was upfront about costs, which are very reasonable, and he was open to adjusting our approach based on what was best for my budget without hurting the quality of care provided. I may have gone there due to time constraints but I plan to continue taking my dog there for care moving forward!!

Reply from Boise Animal Health and Urgent Care
Thank you Malori for such a thoughtful review! We are glad you decided to come see us and look forward to being there should you need us in the future.

Matt Payn

5
3 years ago

Dr. Marshall and his wife and staff are amazing. So helpful in taking care of our old pup Maggie. Affordable services and a great facility.

Reply from Boise Animal Health and Urgent Care
Thank you Matt! We are so glad you trusted us with Maggie's care and appreciate very much you taking the time for this review.

Joseph Henry

5
3 years ago

An amazing veterinary hospital staffed by a fantastic Vet and an equally fantastic crew. We bring all three of our animals here and they are treated with kindness and attention every time. Of the many injuries my dopey cats have sustained, the most recent one saw us in this office multiple times over the course of about three months. Presley had broken his leg and chewed through or somehow removed two splints, even with a cone on. Dr. Marshall and the techs, in trying to save my wife and I some money, offered to try and put a third on without sedation. Based on the screaming and growling coming through the exam room wall it sounded less likely by the minute so Dr. Marshall came back in and was very real with us about what needed to happen in order to make Presley as comfortable as possible and for the procedure to work. They loaded him up with some ketamine and he was good to go. Any vet that K holes my cat is five stars. They are reasonably priced, transparent about procedures, clear in their instructions, and truly care about their patients. I cannot recommend this hospital enough. Pictured is Presley with his cast and also Presley high as a kite.

Reply from Boise Animal Health and Urgent Care
Great stuff Joe, thank you. You guys have been wonderful to work with and as a team we really appreciate that. However, Presley is the real star here!

Tara

5
3 years ago

Editing an old review to say that these folks are consistently the sweetest, most available, and most informative vets you could hope for. They know how to handle my cat better than I've seen anyone do it!! They put the cutest cast on him too ? We moved to a new neighborhood but decided not to find a new vet- these guys are worth the drive. Thank you!!!!!! old review: Boise Animal Health very sweet and gentle to my cat (and very reassuring to me.) They were able to see us right after I called. Very glad I went with them instead of my old vet

Reply from Boise Animal Health and Urgent Care
You made our day Tara! Hope your boy is feeling better soon.

Aubrie Thomas

5
3 years ago

I took my cat in to the clinic today after he got a fish hook caught in his lip. They saw Lenny right away & were able to get us in and out as quick as possible. They had great communication with me through the whole process & even with the cost of sedation their pricing was fair. Thank you all so much!

Reply from Boise Animal Health and Urgent Care
Thank you Aubrie for taking the time to leave a review. We love what we do and are glad you brought Lenny to us to help resolve his mishap.

Ranai Murray

5
4 years ago

Everyone from the woman who answered my call, to the tech, to the Dr. were just lovely. They got me in very quickly and were so good with my dog. They took great care of us and really took the time to listen. My sister is a vet in a different state she thought the prices were very appropriate. I’m so glad we found y’all!

Reply from Boise Animal Health and Urgent Care
We're so glad too Ranai! We appreciate the opportunity to work with you and your pup and really appreciate the review.

Madison Eveland

5
4 years ago

This place is so friendly towards our little puppy! They got Indi a personal puppy bags with goodies, and are always so sweet to her when we come in. They are also available usually the day of when you need them, unlike a lot of other vets in the area that are booked 3 weeks out! Would definitely recommend.

Reply from Boise Animal Health and Urgent Care
Thank you Madison for the review and referral, it means a lot to us. We look forward to seeing you both at Indi's next visit!

David Madvin

5
4 years ago

I am one of those crazy dog owners nothing is good enough for my little one and I mean I cant say enough about this Vet the staff is amazing and the care is top notch. Very knowledgeable and prices are reasonable. My dog actually loves going here.

Reply from Boise Animal Health and Urgent Care
Thanks David! We love seeing you as well!

Devan Smith

5
4 years ago

Boise Animal Health and Urgent Care has been the best vet I have EVER taken my kitties too. Due to frequent moving we have tried a handful of vets. My usual complaints with vets is that they are only looking to make more money off of you, they ignore your concerns or don’t genuinely care about your pets. Dr Marshall was none of those things!! He genuinely cared about my kitty and went out of his way to make sure I understood what was happening and was able to afford the care my pet needed. He listened to what I was seeing and my explanation of normal behavior for my cat. I can not thank Dr Marshall and the staff of BAHUC enough, this has been the only vet I have ever fully trusted. We recently moved out of state and the thing I miss most about Boise is this vet!!

Reply from Boise Animal Health and Urgent Care
Thank you Devan for taking the time after you moved! You give all your kitties such wonderful care that it was always a joy working together with you. Best of luck to you all!

Stephanie Propp

5
4 years ago

Got me in the same day when my vet couldn't. Another vet I couldn't get into referred me here saying locally owned and reasonably priced. They didn't charge outrageous like some urgent care/emergency vets would, and they were great with my cat. He was very comfortable there. They all wore masks correctly, and it was so nice to be able to go in with him.

Reply from Boise Animal Health and Urgent Care
We appreciate the review and that you decided to come see us! Your kitty did great and look forward to helping him and you again should the need ever arise.

Lindsey Whittington

5
4 years ago

I brought my miniature pinscher here to be seen by the vet and the service I received was fantastic. To put it nicely, my dog is... particular and does NOT like to be handled and poked by strangers. He is your typical miniature pinscher, attitude and all. Dr. Marshall and the vet techs were patient and used various techniques to get him to settle down and trust them. Jordan the receptionist was professional and amazing and broke down all the different costs for me and helped me decide on the services that would be most affordable for me. I had moved to Boise recently and was worried about finding a new vet that would refill my dog’s prescription food for his chronic pancreatitis. It was no issue at all and I’m glad I found them! 10/10 would recommend.

Reply from Boise Animal Health and Urgent Care
Thank you Lindsey for taking the time to share your kind words! We enjoyed working with you both and look forward to seeing you again in the future should the need arise.

James Brandner

1
4 years ago

Jordan the receptionist is very unprofessional and sarcastic when asked a simple question regarding their very questionable billing. I witnessed her sarcastic belittling conversation with my son and would not recommend this place. Pay attention to what they are billing you for if you choose to use their services.

Reply from Boise Animal Health and Urgent Care
Receptionists should not be expected to engage in profanity filled verbal abuse. Our prices are fair and our billing transparent. All treatments were done as requested by you and nothing was hidden. Cost estimates are always provided when requested. We are here to provide veterinary care and will always work together with pet owners to do what makes the most sense for everyone involved.

Kelli Shaw

5
4 years ago

Dr. Marshal and his staff were wonderful. Timely, affordable, and deeply kind folks. He helped me tailor a package that fit my budget. They also got me into their schedule quickly so that my kitty could get help ASAP. Dr.Marshall also does a great job of communicating and sharing medical information re: your animal via in-person and through email. Very thorough. I highly recommend.

Reply from Boise Animal Health and Urgent Care
Great review Kelli, we really appreciate you sharing this. We are glad we can be part of the great care that you already give your kitty!

Jen Goodale

5
4 years ago

I took my dog Piper in when I got a call from our doggie daycare that she was pooping blood, throwing up, and was lethargic. I was naturally very worried about her. They got me in right away, we very kind and empathetic. They took great care of Piper, ran all the tests, x-rays, and blood work. They confirmed with me before doing anything to double check the cost. They developed a plan and even called a few days later to check to see how Piper was doing. I was very appreciative of their kind, compassionate care. Kudos to the vet, vet techs, and receptionist.

Reply from Boise Animal Health and Urgent Care
Thank you Jen! We are so grateful you chose to bring Piper to us and hope for great health and happiness going forward.

Melissa DeBolin

5
4 years ago

This morning my kitty wouldn't walk and was meowing because she was hurt. I called Boise Animal Health and the receptionist got us in right away. The staff was incredibly helpful and kind! I could even overhear them gawking over my kitty's cuteness when they took her back for x-rays. Turns out it wasn't anything serious but they never made me feel silly for my sense of urgency. So appreciative of this place and will definitely go back!

Reply from Boise Animal Health and Urgent Care
Thank you Melissa for the review and for trusting us with your kitty's care when you were concerned. Absolutely she is cute!!

Lanie V

5
4 years ago

I am beyond grateful for the care and attention they showed my little dog. She was comfortable from the first moment. The Dr and Vet techs explained everything in detail to me and made my dog and I feel at ease. Highly reccommend!!

Reply from Boise Animal Health and Urgent Care
This was really kind of you Lanie to take the time to recommend us. We are glad we could help out as you both passed through Boise. Best of luck!

Sydney Linn

5
4 years ago

My fiancé took our new puppy, Ruger, to Boise Animal Health and Urgent Care yesterday for his first checkup and to get some shots. They were super nice and my fiancé says they did great with Ruger! They answered all of our questions and concerns. They gave us a cute welcome gift with food, a measuring cup, dog blanket, ball, and a sheet to keep track of his vaccinations. They called today to check up on him and make sure he was doing okay after his shot. Thank you guys for taking such good care of our new puppy. We appreciate it so much and look forward to our next visit next month (:

Reply from Boise Animal Health and Urgent Care
Thank you Sydney. Ruger was a joy to work with and we look forward to his his next visit as well!

Jillian Kelley

4
4 years ago

I love this place mostly! I’m a new pet owner so I’m doing my very best and love my giant rescue dog to death. She’s usually a happy camper but HATES the vet. This clinic is amazing don’t get me wrong! My only issue is the location. The clinic is smaller so it feels more personalized. It $45 dollars a visit I believe plus whatever else is needed so the pricing is great. The staff seems to really care about the pets and are so helpful and kind. The only con I have is that it is DIRECTLY on a very busy road so please be aware of that. My dog slipped out of her collar for the first time and got inches away from being hit by a car. It was traumatic to say the least. I considered changing vets because of the busy road but they offered to help me get her into the clinic the next time I come, and I got her a no-slip collar. I really appreciate how they helped her and I, and got her safely back to the car after the visit. So we will be back because of the awesome staff who truly cares about pets and owners and the great vet!

Reply from Boise Animal Health and Urgent Care
Thank you for sharing your thoughts Jillian. Certainly this was a scary moment for us as well. I appreciate you spreading the word as we are super vigilant about the busy road and ask that dogs are always on secure leashes in the lobby and outside and that cats are in carriers. We enjoyed working with you both and looking forward to doing so again!

Emily Fritchman

5
4 years ago

I‘ve had nothing but great experiences with my dog at Boise Animal Health. The veterinarian, technicians, and receptionist were all fantastic, warm, and inviting. My dog gets very nervous and whiny - but they made us feel right at home and even followed up with us after our visit! I’m happy to call this business our new family vet and recommend them to every pet owner.

Reply from Boise Animal Health and Urgent Care
Thank you Emily! We are glad that you both felt comfortable and look forward to working with you both again in the future.

Ah K

5
4 years ago

I could not be more grateful or pleased with the service and expertise at Boise animal Health and urgent care. They were so caring, responsive and efficient and treating our little puppy. They are conveniently located off of Broadway and Beacon with plenty of parking and very flexible hours. Dr. Marshall is patient, Attentive, and loving with the animals, and his staff is outstanding.

Reply from Boise Animal Health and Urgent Care
Thank you for taking the time to give us such a kind review! We love what we do and are glad it shows.

Julie Pennino

5
4 years ago

Great care! We are here on vacation in Boise (first day here, celebrating our 25th anniversary and empty nest...so just us and the dog!) - Took our boy Remington to the Ann Morrison "Dog Island" this morning to let him run and swim off leash! He loved it. We had only been there about 15 min. before a dog attacked him. Bit his face, left a couple puncture wounds. We scrambled trying to get his leash and gather our backpack, but the dog attacked again and got his face in a few more spots. We called an emergency hospital in the area that quoted $120 exam and approx. 2-6 hour process, another hospital that couldn't see us immediately. THANKFULLY...we called Boise Animal Health and Urgent Care and Jorden answered with compassion, an available appointment within the hour and kind words for our stressed questions. We arrived at our appointment to be quickly greeted by Jorden and two Techs who instantly listened and helped us calm our anxious pup. Once in the exam room we spoke more to the vet techs who slowly let Remington acclimate to the place, his traumatic experience and masks on unfamiliar faces. I WAS BEYOND grateful for their patience with us all. Vet Marshall came in with a quiet and calm demeanor and Remington was very nervous. The wounds were on our dogs face and needed not only to be shaved but flushed out - I am SO thankful Dr. allowed the technician to proceed with this while we held our dog and calmed him. He did so much better. Some places will insist the dog be taken to the back, and I understand that but being that our dog is young and this was very dramatic I can't thank this hospital staff enough for allowing us to stay. Everything ended up being ok, we came to a mutual agreement that we would not stitch up the wounds and that we would keep a close eye on the sores. Sent us home with antibiotics after a pain/anti-inflammatory injection and some peanut butter on a stick :). Seriously such wonderful care ALL AROUND! Hospital was very clean, prices very reasonable and obviously the care was beyond excellent.

Reply from Boise Animal Health and Urgent Care
Thank you Julie for such a thoughtful review! We are glad we could help both you and Remington and hope you enjoy your stay in wonderful Boise.

Melanie Overstreet

2
4 years ago

I’m giving 2 stars because they were nice. I took my dog there because his paw was swollen. They said it was cheat grass did the normal routine etc. the vet came out and said they couldn’t find anything and she seemed as if she was giggling About it. I took my dog home and they told me to keep the bandage on for a certain time. I’ve followed everything I was told to do only for my dogs paw to be 10 times bigger than it still needs to be. I feel as if they barely tried with what they did. Unfortunately I will not be taking my dog there again.

Reply from Boise Animal Health and Urgent Care
Hi Melanie, we are sorry to see that things changed so much from your initial review. I hope you will believe us when we say that every case is taken seriously and negative cheat grass exploratories are very frustrating and troubling for us as well. We do appreciate you giving us the initial opportunity to work with you and Baloo and hope you will stop by again if we can help in the future.

John Shaffer

5
4 years ago

They do a great job here. Dr. Marshall is actually the one in the dog costume outside the building too, which I find hilarious. Dr. Marshall helped my cat when the other bet didnt make a good diagnosis and plan of care. He does a great job of being thorough with assessment too. Carina is the lead vet tech and she is helpful, informative, and you can tell she cares about your pet. Jordan at the front desk is also very friendly and helpful. The other day I walked in to get a anti flea and tic medicine without an appointment and didnt even realize they were closed, but they still helped me get what I needed and they were totally cool about it! I highly recommend this clinic.

Reply from Boise Animal Health and Urgent Care
Thank you John for the review, and more importantly for trusting your cats' health to us! We love what we do and are glad it has showed during your visits.

McKenna Kline

5
4 years ago

Easiest Cheat Grass Removal. I've always had to leave my Fur baby with vets all day when he gets cheat grass in his toes. Dr. Michael performed the procedure quickly, efficiently and as painlessly as possible. He wrapped the afflicted paw safely and they even provided me with a little makeshift, plastic bootie to protect the Excellent bandage from the rain. The cost was perfectly reasonable (less than I'd ever paid for similar services). I was in and out in under an hour and my baby never left my sight. The staff was friendly, capable and kind to both of us. I would recommend this place to anyone and everyone.

Reply from Boise Animal Health and Urgent Care
What a great review McKenna, thank you! You summed up a lot of our values right there and we are glad they came through. We look forward to working with you both again when needed.

Marcy Mione

1
4 years ago

I called to ask about spaying my puppy and seeing my cat for a mass on his jaw, the person I spoke to was nice and I thought informative, so I made an appointment for the next day. Went to the appointment, I was waiting in the exam room with my puppy and cat, the doctor went to come in saw me wearing a mask and backed out and said, "wait let me get my mask". To me that was kinda of a DUH, we are in a pandemic, plus all his staff were wearing masks . Anyway, he first looked at my cat and said he could not take care of the issue because they are not set up for surgeries. Then told me he could not do my puppy's spay until late June or July because the use a mobile surgey van and they are booked up until then. First of all why didn't the person from his office not tell me this the day before when I called and also inform me they were unable to do surgeries. So they did nothing but look at my cat. I felt the whole visit was a waste of time and money, because they still charged me an exam fee of $45. I will not be going back and I don't recommend this clinic.

Reply from Boise Animal Health and Urgent Care
Marcy, during your visit it was disappointing to hear you talk negatively about several other respected practices......at least we know we are in great company!

Lathan Johansen

5
4 years ago

The last review said "great team", i couldn't agree more. They where professional and knowledgeable. i walked in nervous about Ziggy and walked out knowing he was going to be ok. Thank you so much.

Reply from Boise Animal Health and Urgent Care
We thank you too Lathan for helping to keep Ziggy calm while we all worked on him....he did great! We are so glad you chose to trust us with his health.

Evan Ledahl

5
4 years ago

Such a great team. Our sweet corgi passed away. They did everything they could but he was too far gone when we got there. They were very comforting, transparent the entire time and let us have all the time we needed afterwards. I have full confidence if there was a chance to save him they would have. Highly recommend this clinic.

Reply from Boise Animal Health and Urgent Care
Evan, this is really thoughtful of you to take the time after such a difficult experience. We are thinking of you guys and wish you the best.

Dave Davis

5
4 years ago

Dr. Marshall and staff are amazing they took care of my chihuahuas Gizmo and Bentley and are great with my dogs. Thank you guys!

Reply from Boise Animal Health and Urgent Care
Thank you Dave! You are so great to them and we are honored we can work together with you to keep them happy and healthy.

Steve Williamson

5
4 years ago

We had an urgent need for our dog on a Friday evening and our veterinarian booked up. I called and we were seen promptly. The impaled stick was removed from his leg with some minor surgery and all went well. Great experience all around.

Reply from Boise Animal Health and Urgent Care
Thank you for the review! (Sorry, we just saw this). Interesting case you brought us and we are so glad that we could work together to get him all fixed up. We hope he continues to do well!

Rachael Hogan

5
4 years ago

Amazing experience here! This is my first time owning a pet on my own, so I’m a little nervous about doing everything right. My kitty had some skin mites issues when I adopted her, and Boise Animal Health has done everything to help take care of her. I can tell they care about my kitty as much as I do, and that makes me feel so much better. They definitely will do anything to make sure your pets gets and stays healthy!

Reply from Boise Animal Health and Urgent Care
Wow Rachael, thank you for taking the time out to share your kind thoughts! You are doing great with your kitty and we look forward to helping you keep her happy and healthy for many years to come.

Whitney Asbury

5
4 years ago

I brought my kitty Nala here after finding out she had ingested an Advil Migraine pill. They were able to help as soon as I got her there. I was so worried but they knew exactly what to do and took incredible care of her. We ended up being referred to an overnight animal hospital after a couple of days where they also took amazing care of my girl. We followed up with Dr. Marshall and everything is back to normal now. So glad that Dr. Marshall and his amazing team were able to care for Nala...We are so grateful for you all!

Reply from Boise Animal Health and Urgent Care
Thanks Whitney! We are all overjoyed at Nala's recovery and need to give you credit for being so compliant with getting her the treatment she needed.

Lisa Mckee

5
4 years ago

Being new to Idaho , I chose Boise Animal Health because it is across the street from my work. From the minute I walked in I felt comfortable. Dr Marshall and his staff could not have been nicer and I really liked the way they handled and treated my dogs. Their prices are pretty competitive and they worked around my schedule! I would highly recommend Dr. Marshall at Boise Animal Health for all of your veterinary needs.

Reply from Boise Animal Health and Urgent Care
Thank you Lisa! You are so great to your dogs and it is an honor to be working with you to keep them happy and healthy.

Tami Bunch

5
4 years ago

Our dogs are super nervous when we take them to a veterinarian. Both the doctor and the staff were great and very patient! Very impressed! We'll definitely be back!

Reply from Boise Animal Health and Urgent Care
Tami, you sure have some cute pups and we are all glad they felt so comfortable here. Thank you for taking the time to write this review and we look forward to working together with you in the future!

Aurora Mehlman

5
4 years ago

These guys are great! The office was great! The vet was great! Everything was quick, cool, and reasonably priced. They got Moody’s teeth all cleaned up and she is one happy kitty now!

Reply from Boise Animal Health and Urgent Care
Thanks Aurora for taking the time! We are so glad she is feeling better and........you guys are great too!

Robert Szakacs

5
5 years ago

Dr. Marshall, is the reason my dog Baloo is alive today. He took his time when seeing us and made sure we had an actionable plan for our dog. It was thanks to his help that we found the cause to our dogs pain and got to an emergency center, where Baloo has been for the last 4 days. When he referred us over he not only called them to let them know we were coming but sent over all the information so they could act quickly. If you would like a vet that will listen to you and your dog and help find the root of the problem Dr. Marshall is the vet for you. Thank you again!

Reply from Boise Animal Health and Urgent Care
Thank you Robert for the review and also to let us know Baloo is improving. While your words are kind, it's you and Baloo that are the real stars in this case!

Melissa Parker

5
5 years ago

I am a new client at Veterinary Wellness and Urgent Care. Dr Marshall has shown an immense about of interest and care in our dog’s health problem and has been super responsive and helpful to our questions.

Reply from Boise Animal Health and Urgent Care
Thank you Melissa for taking the time out to share your thoughts and give us a nice review. We love what we do and are so glad you have chosen to work together with us to help get things figured out.

Virginia Ford

5
5 years ago

This is Ginny Giuliano and I want to give a huge shout out to this vet clinic. I arrived at their office after an almost 3 hour drive from Garden Valley with my sick dog. The welcome feeling began at the front desk with the receptionist, the vet tech and then the doctor coming from the rear of the clinic to welcome us. The office was clean and very efficient. (no bad smell!) They quickly assessed my little baby and then Dr. Mike gently examined her and proceeded to conduct appropriate tests to treat her. I left there shortly feeling like my Stella had received top notch care! The follow up today by phone was just as amazing. I actually got to speak to the doctor who went over her blood work and offer encouraging advice. Thank you for being there when we so needed quality and swift care.

Reply from Boise Animal Health and Urgent Care
Thank you Ginny! It was great working with you and Stella and glad to hear she is feeling well - just sorry it took three hours to finally get to us! Best wishes to you both.

Elissa Dietz

5
5 years ago

Must say wish we would have found Dr. Marshall & staff sooner! They still went above and beyond for us in the months they cared for our beloved boxer. Dr. Marshall is excellent at explaining issues/procedures and very good at keeping in touch with you when waiting on results or starting new medications. The staff and Dr. are all also very caring and supportive! We will definitely continue to see them with our future fur babies!!! Highly recommend!

Reply from Boise Animal Health and Urgent Care
Wow Elissa, thank you! For you to take the time out to share your kind thoughts during such a difficult time really (REALLY) made us feel great. It was a pleasure working with you as well and we look forward to do so again in the future.

Glenda Bean

5
5 years ago

If I could rate them higher than a 5 I would. They are amazing compassionate and very helpful. After having surgery, being house bound and lose of my husband, they have gone above and beyond to make sure my pets are taken care of and have the meds they need. Highly highly highly recommend Dr. Marshall and his team

Reply from Boise Animal Health and Urgent Care
Thank you for the review Glenda, it was very kind of you to take the time right now to do that. We are very sorry for your loss and glad we could work together to keep your pups feeling well.

Doris Sneider

5
5 years ago

I have been using Mike Marshall at the Vet Wellness Center for a while. They are kind, caring people, and very helpful. They are knowledgeable, and know what vaccines are needed, but always ask what I want done. The business is always clean and maintained. When it came time to say goodbye to a special dog they were kind and supportive, they even gave me a hug. I appreciated their kindness at that difficult time and the kindness to my dog. They are always honest and caring, and I would like to say that I recommend them highly. Doris Sneider Dapper Dog Grooming

Reply from Boise Animal Health and Urgent Care
Doris, your review is so touching that all we could muster up as a response is "Thank you".

Janette Macias

5
5 years ago

I would highly recommend this Veterinary clinic. My Doggie Milla is always super anxious anytime she walks into a vet office and this time she was wagging her tail and didn't seem anxious at all. The staff is outstanding, the Vet was very knowledgeable and made us feel very comfortable. He took his time and my daughter even got a little tour of the clinic. I'm very impressed with their service and will definitely be returning and referring my friends.

Reply from Boise Animal Health and Urgent Care
Milla is awesome and we are so glad she enjoyed her time! It was very kind of you Janette to take your time for sharing your thoughts. We appreciate it and look forward to helping you again if you should ever need it.

Abby Sage

5
5 years ago

Not usually a review writer but I really hope this place stays around! They got my puppy in who had a cheat grass seed in his ear immediately when my regular vet couldn't fit us in. Dr. Marshall was gentle and very thorough in making sure he got every piece of the seed out. They let me stay with him the whole time and followed up the next day. Definitely will be bringing him back if anything like this happens again!

Reply from Boise Animal Health and Urgent Care
Thank you Abby! Let's hope this never happens again, but please call us anytime we may be able to help you guys out in any way.

Ashley L Molloy

5
5 years ago

Haven't taken my cats here, but had them scan a stray cat for a microchip. They are friendly and very attentive.

Reply from Boise Animal Health and Urgent Care
Thank you for the review and it was our pleasure to help. Thank YOU for being so caring to the stray!

Julia

5
5 years ago

Dr. Marshall saw my aging pup yesterday for a first visit. His approach was gentle and compassionate toward both pup and me. I received lab results today via email helping me make decisions going forward. He was knowledgeable about her multiple complex medical issues. His office staff are professional and easy to work with which makes the transition to a new veterinarian much easier. I am recommending him to my friends!

Reply from Boise Animal Health and Urgent Care
Thanks Julia for the review. It was great to meet both of you and we are so glad things went well. Please stop in anytime to say hi and always let us know how we can help in any way.

Gwen Alane

5
5 years ago

We took our Heeler/Border Collie here to get caught up on her vaccinations and to help fix her broken nail. I have always been nervous about taking our dog to the vet but the staff here are very kind and caring and put my worries at ease. You can really tell they have the animals best interest at heart.They were very clear and upfront about cost as well. I will recommend them to my friends and family!

Reply from Boise Animal Health and Urgent Care
Thank you Gwen for the kind thoughts! It makes us smile to hear that you are feeling comfortable with us and it has been a pleasure working together with you.

Megan Ogawa

5
5 years ago

Taking our dog to the vet is always a stressful time for us because our dog doesn't like the car ride and gets worked up before arriving for any appointment. However, we just came back from a trip to this Veterinary Wellness Center and I am so thankful for the care they gave us! The facility is very clean and modern and the staff is amazing. Although our dog can be a handful at times, I apprecaite how friendly and patient they were even when we came in so last minute. Dr. Marshall was very patient and calm with our dog while working with him. You can tell how genuine and knowledgable he is as well. I felt so at ease during and after our appointment. Overall, I am extremely pleased with my experience and will let my loved ones know of this Veterinary Wellness Center! Also, upon leaving they gave us a cute litte goodie bag with dog treats! Our dog definetely approved!

Reply from Boise Animal Health and Urgent Care
Thank you for sharing your experience! We are so glad things went well and look forward to seeing you all again. Stop in ANY time for more treats (pet and human :)).

Amber Klinsky

5
5 years ago

Highly recommended (by me, hahaha) Seriously, though this is a gem; very caring/friendly staff & Dr. Marshall is really great. He obviously cares about animals & really took the time to look over our kitty cat & talk about her issues---& actually offer some solutions. We will be bringing all our pets here from now on. Also; super cute office with local animal themed art & very reasonable pricing.

Reply from Boise Animal Health and Urgent Care
Wow, thank you for taking the time out to write such a thoughtful review! It means a lot to us and to hear an artist like yourself to give us props on our design REALLY makes us feel special :).

David

5
5 years ago

Excellent care, personal and very affordable. I took my cat in for minor surgery and I got to be with him the whole time! It made his surgery much easier on him being able to see me the whole time. Other places would have had me drop my cat off for for hours to be kept in a cage. Thank you! David & Kippur

Reply from Boise Animal Health and Urgent Care
Kippur did great with his minor procedure and we were glad to have you help keep him comfortable during the whole visit. Patient and client comfort are important to us. We wish you both the best and look forward to seeing you again.

Marena O'Connor

5
5 years ago

We were interested in getting a few spots on our dog biopsied to make sure that everything was benign and brought him in to Veterinary Wellness Center - the staff was extremely welcoming and friendly! They were very quick to see us that day and my dog loved all of the people from front desk to vet! While we were waiting for results from the lab the Dr. Marshall kept us in the loop daily! He was extremely thorough and friendly. He explained everything so we would understand and gave recommendations and reasoning. The costs were VERY reasonable on top of it! We were extremely impressed with Veterinary Wellness Center & highly recommend.

Reply from Boise Animal Health and Urgent Care
Thank you Marena for the feedback and more importantly for entrusting your pup's care to us. Please feel free to stop by anytime to say hi and grab some treats for him!

Sebastian Muenzer

5
6 years ago

Had an amazing first visit! Our GSD Max has a few hot spots and open wounds from scratching. Dr Marshall quickly diagnosed a possible allergy and since we started giving him the meds he has gotten a lot better! Great service, friendly staff! Can only recommend this vet. We will be going there from now on.

Reply from Boise Animal Health and Urgent Care
Max was such a great patient and we are so glad he is feeling better! We appreciate you entrusting his care to us and look forward to seeing you all again.

Patricia Thompson

5
6 years ago

I recently took my dog here for a examination. She is a 10 year old German Shorthair, and has been experiencing incontinence issues recently, which I have learned is fairly common in older,spayed, female dogs. The staff was very friendly, and we were seen by the vet quickly after we arrived. Dr. Marshall is very knowledgeable, answered all of my questions and, most importantly, treated my dog with gentle care. He was able to prescribe us a medication to help with her issue. I will definitely be bringing my other animals here as needed!

Reply from Boise Animal Health and Urgent Care
Incontinence is certainly no fun for anyone and it's great to hear she is responding to therapy. Thank you for making the drive to see us, the positive feedback, and we look forward to seeing you again. Best wishes.

Randy Schlemmer

5
6 years ago

I recently moved to Boise and needed to get my two dogs lined up with a local vet practice. A friend suggested the Veterinary Wellness Center, and I'm very glad that he did. It's a relatively new practice, run by a husband and wife team, Dr. Mike Marshall and his wife Pamela, so it was easy for me to get an appointment at a time that was convenient for me. The clinic facility is very clean and modern, and both Pamela and Dr. Mike are friendly and are very clinically and technically competent. The only thing about my visit that wasn't silky-smooth was that there was a discrepancy between the billed amount on the hardcopy receipt that I was given in the clinic for some medication for one of my dogs and the charged amount that was reflected in the e-mail that I received later that day directly from the dispensing pharmacy. I needed to follow up with Pamela to confirm that I hadn't been charged twice. Pamela acknowledged that they're still refining a few of their administrative systems, and said she'd check to make sure I wasn't double billed. She got back to me less than 30 minutes later to confirm that I had only been charged once, and that the charge was for the discounted price that was reflected in the dispensing pharmacy's e-mail. I appreciated the quick follow-up (and the lower discounted price!), and will enjoy the convenience of being able to order future refills online. One last thing --- they're currently offering a November Special for their overall wellness checkups, which includes an in-clinic exam by Dr. Mike, a full lab panel of blood work, and a stool sample lab analysis to check for intestinal/digestive system parasites. The cost is only $95, so make an appointment NOW and take advantage of the opportunity!

Reply from Boise Animal Health and Urgent Care
Welcome again to Boise, Randy. We're so glad you found us and trusted us with your two dogs....it's inspiring to see how well you take care of them! Sorry again for the confusion on our online pharmacy and we appreciate the honest feedback so that we can get this issue cleared up.