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Dental clinic

Alabama Regional Medical Services Northside Dental Clinic

pamela byars - profile photo Still Here - profile photo Gargya Malla - profile photo Jaxon 1 - profile photo
3.7

20 Total Participants

Business Status Operational
Neighborhood Druid Hills
Address  1333 19th St N #2512, Birmingham, AL 35234, United States
Plus Code  865MG5HM+M2
Global +Code G5HM+M2 Birmingham, Alabama, USA
Website alabamaarms.org
Phone (205) 322-8288
Accessibility Wheelchair-accessible entrance
Planning Appointments recommended

What visitors are saying

profile image Parking can be a bit dodgy but doable.
profile image The rest of the staff is very pleasant.
profile image I recommend them to everyone who tell me they have a tooth ache lol.
Read more reviews

Marchanda Lovett

5
2 years ago

Best service for low income people really good with payment plans and very good service

Brittany Rubio

5
2 years ago

I want to thank everyone working at Northside Dental I love my new teeth and I can finally smile again thank you all so much!

Pamela Byars

5
2 years ago

They were very thorough with my husband. They will only let the patient go in due to Covid precautions. In and put no long waits. Staff was very friendly.

Reply from Alabama Regional Medical Services Northside Dental Clinic
Thank you so much! We really appreciate you!

Still Here

5
2 years ago

I enjoy the professionalism and customer service here.

Reply from Alabama Regional Medical Services Northside Dental Clinic
Thank you so much for choosing ARMS!

Gargya Malla

3
3 years ago

I was here almost a month ago which was my 2nd visit in 2 years. I mind the readers I am a physician from a different country. I was here to fix my seperated crown during my visit. The crown was a perfect fit before it got seperated (got the crown from a different dentist). Once fit he had to adjust the alignment for which he had to drill the crown a bit. But the sad part is he drilled my healthy normal tooth which aligns with the crown without warning/informing me about that. Apart from that, there is a huge gap between the crown and the adjacent tooth that food gets trapped and I need to floss every time I eat. I did not have the gap previously. Now about my previous visit, his gum health assessment, poking my pockets, was horrible and painful. Please mind that I have very high pain tolerance. He suggested I get the tooth out right away. I am in my early 30s and I would not have suggested something like that to my patients given their age especially without an infection. I had to go toUAB dentistry who did say there is a problem and it can be fixed with deep cleaning. 2 years down the lane, dental hygienists (from this same clinic as well UAB) said I had clean teeth and nothing else needs to be done. I gave the dentist a benefit of doubt as we belong to the same professional community and also assuming it could be just another bad day for him. But apparently this is how people frequently feel. If I took 2 years to post a review, others without access to Google maps might not express anything at all. I understand this clinic serves economically disadvantaged population more often, and this does not give him the OK to treat people with less compassion. Once a healthcare professional you remain so irrespective of who you are treating. I am a graduate student currently and hence cannot afford better service. But why should that matter is my question. The rest of the staff is very pleasant.

Jaxon 1

5
3 years ago

Very caring dentist and staff these guys are excellent

Davon Ashad

5
5 years ago

Man these people are awesome dr Williams was amazing I was in and out. He was so nice and the dental assistant was amazing he got my wisdom tooth out in 3 seconds man I promise as soon as I got there he got me out of pain and it was affordable!! Good people

April Maiden

1
5 years ago

Terrible experience. They pulled a tooth that was infected; my face swell up and the next day he sent me to the school of dental (uab) Don't use. My mouth was swellen for three days and UAB said Everytime he messes up he send his patients to them. Worst experience ever.

Amber Strickland

1
5 years ago

So I understand they don't give medicine, but they seriously can't give anything to even numb a kid? My 4 year old went in for her first ever feeling. She is already scared of going to the dentist. They did absolutely nothing to numb her. Held her down and were very rough with her while she was kicking and screaming and so scared. They even cut her lip with the drill. Don't go here unless you have no choice!

Scott Plagmann

5
6 years ago

Great little clinic but I would definitely recommend appointments after 1st visit. All the employees are top shelf and very sympathetic. Parking can be a bit dodgy but doable.

Reply from Alabama Regional Medical Services Northside Dental Clinic
Thanks so much Mr. Plagmann. We always strive to serve with open arms!

Sara Archibald

1
7 years ago

Dr Dwight Williams berates and verbally abuses patients who are still in pain after an extraction process. He said "stop being a baby!" after a patient described their pain being at a 9 out of 10 after the procedure. I do not recommend this place and will be reporting this doctor for the absolute most unprofessional tactics in terms of patient care. If you come here you will be berated and humiliated.

Reply from Alabama Regional Medical Services Northside Dental Clinic
Please know that Alabama Regional Medical Services has a patient complaint process. We encourage feedback regarding our services, both positive and negative, because it makes us better in providing quality services to you – our patients. All feedback is reviewed by the ARMS Quality Improvements (QI) Committee, Chief Executive Officer, and the Board of Directors. We value your voice and ask you continue providing us with feedback to make changes. If you would like to register a complaint, please feel free to contact us immediately. Finally, we have a Patient Advisory Committee and ask that you consider joining this very important committee, which advises us on how to provide the best patient experience possible.

Rhonda Albino

5
7 years ago

Didn't know exactly what to expect but this little clinic is outstanding. I would absolutely recommend them to anyone in need of Dental Services. Dr. Williams was totally upfront with me about what was need and what it would cost. That Clinic is needed and necessary for the Birmingham community and the assistance it gives to those of lesser financial means. Thank you Dr. Williams and staff!! Keep up the good work!!

Reply from Alabama Regional Medical Services Northside Dental Clinic
Thanks so much for your comment! We look forward to serving you again in the future!

Gabbie Gabbie

1
7 years ago

The doctor had horrible bedside manner, rude verbally and when I was forced to go to another dentist after unmanaged pain at home. The next dentist saw were I was botched. After a corrective oral surgery it was suggested that I report him to the dental board for gross negligence and breaking healthy teeth.

Reply from Alabama Regional Medical Services Northside Dental Clinic
Please know that Alabama Regional Medical Services has a patient complaint process. We encourage feedback regarding our services, both positive and negative, because it makes us better in providing quality services to you – our patients. All feedback is reviewed by the ARMS Quality Improvements (QI) Committee, Chief Executive Officer, and the Board of Directors. We value your voice and ask you continue providing us with feedback to make changes. If you would like to register a complaint, please feel free to contact us immediately. Finally, we have a Patient Advisory Committee and ask that you consider joining this very important committee, which advises us on how to provide the best patient experience possible.

Zyir Kareem

5
8 years ago

The dentist listened to me and was very understanding. He took very good care of me and the staff were very professional. I recommend them to everyone who tell me they have a tooth ache lol. I went almost two years ago and plan on going in the morning. I really like them

Reply from Alabama Regional Medical Services Northside Dental Clinic
Thanks so much for the recommendation Kareem!

Lashoun Williams

5
8 years ago

Cheap, and they do good work

Reply from Alabama Regional Medical Services Northside Dental Clinic
Thank you! Come see us anytime!