Borinquen Health Care Center

(Translated by Google) I thought they were the best but I had a very bad experience and my grandson was in Emergency and they didn't want to attend to me at the time I arrived I had to wait with the child without strength from so much bawling because he had to wait until he gave them They wanted to take care of my child and I had to go to a hospital with the child, he was very dehydrated and I couldn't wait any longer and my daughter was the mother. of the child and asked them to please tell the Doctor that she already wanted to talk to him and the answer they gave my daughter was that the Doctor was too busy and could not see anyone that was in Borinque de la 8 no longer they are useless and when you call to make an appointment no one answers the phone you spend many hours waiting for them to answer and no one answers you anymore they are not as good as they were 3 years ago I don't like the chief of staff at all they have no mercy for anyone (Original) Yo pensaba que eran los mejores pero tube una experiencia de muy mal gusto yebe ami nieto de Emergencia y nome quisieron atender a las hora que yo llegue tenia que esperar con el niño sin fuerzas de tanto bomitar porque avia que esperar asta que a eyo les diera las gana de atenderme el niño y estuve que irme para un hospital con el niño estava muy deshidratados y no podía esperar más y yego mi hija la madre. de el niño y les pidió que por favor les dijera al Doctor que.eya quería ablar con el y las repuesta que le dieron a mi hija que el Doctor estava demasiado ocupada y no podía ber a nadie eso fue en el Borinque dela 8 ya no sirven para nada y cuando uno llama para aser una cita nadie les contesta el teléfono pasa uno muchas hora esperando que le contesten y nadie les contesta a uno yano no son buenos como los eran asen 3 años atrás ya nome gusta para nada las jefa de personal que tienen no tiene pieda para nadies

(Translated by Google) There is no better service, it does not exist, they work with love for what they do. Ibys, Sayli, Dr. Fojo and even those who go from City Image, it is a complete center and without unnecessary long waits. (Original) No existe mejor atención, no existe,trabajan con amor a lo q hacen.Ibys ,sayli, el.doctor Fojo y hasta los q van de city image,es un centro completo y sin largas esperas innecesarias.

(Translated by Google) I love the place, they respect the time of the appointment, I am delighted (Original) Me encanta el lugar , respetan la hora de la cita , estoy encantada

(Translated by Google) The best service .. everyone is very friendly .. God bless. (Original) El mejor servicio ..todos son muy amables.. Dios los bendiga.

(Translated by Google) Excellent service and attention from Borinquen, very happy with the treatment, I had my daughter in this clinic and I recommend her 100%, Claudia Valdez was my very professional and friendly Nurse and Dr Fojo was my excellent doctor. (Original) Excelente el servicio y la atención de Borinquen muy contenta con el trato, yo tuve mi niña en esta clínica y la recomiendo 100%, Claudia Valdez fue mi Enfermera muy profesional y amable y el Dr Fojo fue mi médico excelente.

(Translated by Google) The excellent care, the nurse Claudia Valdez helped me a lot that girl has a very beautiful human quality, I recommend this clinic (Original) La atención excelente,la enfermera Claudia Valdez me ayudó mucho esa muchacha tiene una calidad humana muy linda, lo recomiendo esta clínica

(Translated by Google) I feel happy for the service they provide, they are very attentive, they explain well dr. Roberto Fojo, nurse saily, vianca, the girl from the laboratory and all the staff very kind all (Original) Me siento feliz por el servicio que brindan son muy atentos explican bien el dr. Roberto Fojo, enfermera saily, vianca,la muchacha del laboratorio y todo el personal muy amables todos

The service in Borinquen was Amazing,the nurse Claudia valdez was very nice and ver profesional I recommend This clínic 100 %

I needed a last minute appointment for my son, reached out to the office and i was set up with in minutes.Thank you Crystal you are truly amazing. Also special thanks to Roxana for returning my call after leaving her a message most places don't even call you back, and can't forget Dr. Dowla you ROCK!!! thank you for all you do no regrets in choosing you as my son Pediatrician : )

It’s better than the main facility.since it’s small center I make my appointments early in the morning so I can get attended quickly & I always do. The minute I walk out that’s when it’s start filling up.

(Translated by Google) They have good service. (Original) Tienen un buen servicio.

(Translated by Google) Horrible experience.the.pregnancy care part works fatal and they do not have good doctors or give good service.the pediatric part works better and they have good pediatricians. I was treating with them for 6 months and everything was fatal. I do not recommend it for any pregnant woman (Original) Horrible experiencia.la.parte de atencion a embarazadas funciona fatal y no cuentan con buenos medicos ni dan buen servicio.la parte de pediatria funciona mejor y tienen buenos pediatras. Me estuve atendiendo con ellos durante 6 meses y todo fue fatal .no lo recomiendo para ninguna embarazada

I had a Terrible Experience. From the nursing staff to the doctor. They are unprofessional and evidently not caring.

(Translated by Google) I DO NOT RECOMMEND THEM TO ANYONE !!! Nothing serious, call to make an emergency appointment because I am pregnant, and I have already had a miscarriage, they gave me the appointment for 12/23/2020 at 2:15 pm and I am standing here at the door since 1: 41pm There two women sitting at the reception, I have knocked on the door twice and they have been unable to leave, I spoke with me or answer the call, they are irresponsible who were unable to call to notify that they would be closed until 12/28 / 2020. (Original) NO SE LOS RECOMIENDO A NADIE!!! Nada serios, llame para hacer una cita de emergencia porque estoy embarazada, y ya he tenido un aborto espontáneo, me dieron la cita para el día 12/23/2020 a las 2:15pm y estoy aquí parada el la puerta desde la 1:41pm Ahí dos mujeres sentadas en la recepción, les he tocado la puerta en dos oportunidades y han sido incapaces de salir hablé conmigo o responderme la llamada, son unos irresponsables que fueron incapaces de llamar para notificar que estarían cerrados hasta el día 12/28/2020.

Horrible service! I called to make an appointment because I'm feeling bad and they told me I can go in two weeks. The reason is that the doctor that sees me just go one day per week and it’s not working right now. How do they pretend for someone to stay feeling bad for TWO WEEKS!?!?

(Translated by Google) Very good attention from all staff ? (Original) Muy buena la atención de todo el personal ?

(Translated by Google) Terrible service, they did not take care of my son and they charged me for a service that they never gave me ... I called several times to fix it and they never gave me a coherent answer. (Original) Malisimo servicio, no me atendieron a mi hijo y me cobraron un servicio que jamas me dieron...llame en varias ocasiones para arreglarlo y nunca me dieron una respuesta coherente.

Great clinic, staff is very friendly and they don’t make you wait long with set appointments like in other places. I came once and stayed here, it’s a great place.

(Translated by Google) The doctors and the assistants excelenetes, I have been since my daughter was born attending this center, but the waiting time leaves a lot of stress and despair a minimum hour, two and up to three and regardless of appointment, the people in front of some do not give much importance. To the visitors, I hope they will take into account the comments and improve. (Original) Los doctores y las asistentes excelenetes, llevo desde que mi hija nacio asistiendo a este centro, pero el tiempo de espera deja muchosimo estres y desespero una hora minimo , dos y hasta tres y sin importar cita, las personas de enfrente algunas no les dan mucha importancia. A los visitantes, ojala tomaran en cuanta los comentarios y mejoraran.

Front desk girl named Cristal is excellent. She's so fast and knowledgeable, extremely efficient and knows exactly what sh'es doing. She helped me find out what insurance my baby has because i didn't receive my card yet, and she even printed my insurance card for me she was AMAZING!

(Translated by Google) I can't give less than one star but it's horrible attention and my money was stolen $ 240 for nothing !! Be very careful !!, Ask very specifically for the service you require so you do not waste your money! (Original) No puedo dar menos de una estrella pero es horrible atención y me robaron mi dinero 240$ por nada!! Mucho cuidado!!, Pregunte muy especificamente por el servicio que requiere para que no pierda su dinero!

honestly the staff is rude besides one girl who has a tattoo on her arm and makes appointments. Dr negrette is a great dr.

Doctor Negrette has been our pediatrician for almost ten years he is caring and very professional. I wish I could say the same about the staff they are rude with poor customer service. Long wait is a big turndown, be ready to wait a couple of hours.

Horrible service! I called twice to make sure they do an specific procedure and they told me yes! When I got there the doctor told me NO... I do not recommend this place at all

(Translated by Google) Excellent service and very good attention to users. (Original) Excelente servicio y muy buena atencion a los usuarios.

Excellent personal attention.

Excellence and Professionalism are the words to describe Borinquen Health Care on 8 Street by FIU. The staff is courteous and helpful, always with a smile. The Doctor very knowledgeable and professional. Highly recommended!

(Translated by Google) A very excellent clinic in its treatment and its employees, the nurse Claudia Valdez is the best. Very good service and good doctors. (Original) Una clínica muy excelente en su trato y sus empleados, la enfermera Claudia Valdez es la mejor. Muy buen servicio y buenos médicos.

(Translated by Google) Dr Wilfredo López excellent 5 stars. Horrible waiting time but kind girls when they serve you (Original) Dr Wilfredo López excelente 5 estrellas. El tiempo de espera horrible pero amables las muchachas cuand te atienden

(Translated by Google) The waiting time is unbearable! (Original) El tiempo de espera es insoportable!

Wow I was impressed with the great customer service. The front desk girl Anay was awesome. She helped me a lot.

(Translated by Google) The waiting time is terrible. But its staff is very friendly. (Original) El tiempo de espera es terrible. Pero su personal es muy amable.

(Translated by Google) They have no respect for your time. I do not understand why they make an appointment if they do not respect the time. They leave the reception alone for lunch and return on time. So what are you quoting at that time for? (Original) No tienen respeto de tu tiempo. No entiendo para que hacen cita si no respetan la hora. Dejan sola la recepcion para almierzo y vuelven a la hora. Para que citan a esa hora entonces?

(Translated by Google) Average care. Not good not bad (Original) Atención promedio. No bueno No malo

(Translated by Google) Excellent service, doctors and nurse (Original) Excelente servicio, doctores y enfermera

Excellent doctor Wilfredo Lopez with caring staff

With appointment wait is over 2 hours. Unacceptable. Doctor Wilfredo Reyes is very knowledgeable and caring which is the only plus.

(Translated by Google) Excellent attention They are kind and have provided great help with my pregnancy (Original) Excelente atencion Son amable y han prestado gran ayuda con mi embarazo

We were well attended and helped.

Gyn service = Poor service. Been waiting for 4 hours with appointment! Also noticed that the staff calls people that came after you- even if that person didn't have an appointment scheduled. But if you are friends with the staff they'll call you right away (sarcastically speaking) bc one of the staff came out right after that pt wrote her name on the list and was called right away... Other than that- bring snacks and a magazine and be prepared to wait!

poor service, nurses always have bad face and they are very unkind, it can be to wait two hours to be attended with appointment.

to make appointments is a pain, the call center confirm over the phone the appointmemt is setup but when you get there the front staff tell you, you dont have an appointment. meaning the call center never really made the appointment. Another time I made an appointment I received my email and text confirmation, but when I got there the front staff said I didnt have an appointment. I showed the email confirmation but it didnt matter since I wasnt in their system, I would have to make another appoingment. I had lab work done for my kids, I was told there was an abnormality in one of my kids results, No-one could tell me which kid is it that i needed to bring back for the abnormal results. no-one ever knew anything or gave me the right information. All they could say is make an appointmemt for both.