North Florida Medical - Crestview - Dental Services

I live in Fort Walton Beach and when I drove all the way out to Crestview Florida I was told by the receptionist that they would not except my daughter because we didn’t arrive 30 minutes earlier prior to her appointment but we were on time. I was never told when I made the appointment to arrive 30 minutes early. I also have recordings of what the lady said to me. She was very rude. I did tell her that I was recording her and she did not seem to care! She also said it’s not her problem that I’m a single mother it’s their policy. She also said, “She didn’t know what to tell me that I wasn’t told.” I asked her how it was my fault I wasn’t told and she couldn’t answer me. She told me there was no manager there and she also told me she was going to have one call me and I have yet to receive a phone call

The front desk is 0 ⭐️TIANA at the front desk is the RUDEST PERSON IVE EVER MET IN MY LIFE. She got an attitude about a document I chose not to sign. On the document it said I had that I can chose to decline. She said I had to pay out of pocket if need be and I said that my choice. She said “O my God”, rolled her eyes at me and slammed the window in my face. If this is a representation of your facility, customer service classes need to be given. As well as knowledge of policy that patients need to sign. When I got to the back it was the best experience I’ve ever had in a Dental office. Kudos to Alison or Ava and Dr. Dudley ⭐️⭐️⭐️⭐️⭐️

From the front office staff all the way to the amazing Dentist, Crestview Dental center is simply wonderful! Everyone is incredibly friendly and efficient. The caring and friendly attitude is what keeps me coming back. I always know I'm I'm great hands when I visit crestview dental center!

Dr. Soekirman and Tricia are amazing I have bad experience with dental they are amazing I highly recommend

Have been here quite a few times getting dental work. They are amazing and always keep me out of pain. Great Dr and awesome staff. Thanks for all of your help so far with my dental work.

The latest "Dentist" should not be practicing! She does Not know what she's doing. I had to find a dentist and pay ALOT of money because this young lady is afraid to pull teeth. Whomever decided she would make a good fit should be Fired !!!!!!!

DON'T WASTE YOUR TIME HERE!!! I called a Monday and they told me to call next morning to get appointment, I called at 7:59 and they told me to call after 8, I called back at 8 and she tells me there's no more appointments available for the day.... been calling for days every morning same response, I've been in the ER due to the pain. And they won't even give me an appointment for another day....

Shady as hell, very hard to get an appointment due to covid. Been in pain for 4 days and cant seem to get an appointment. I cant afford to drive 2 hours away to do a walk in that I might not be seen for.

I just moved to the area and I am looking for a local dentist. I just called to get information and was told that I would be put on a new patient waiting list (which I don't mind and I understand). Except the receptionist only took my number and hung up right after. I have been having alot of pain and had a few questions to ask, but then she hung up before I could even ask....

I got an appt. the same day when a tooth broke. The staff are very friendly. Dr. Correia is Wonderful !!! His bedside manner is excellent ! He takes his time and makes Sure you are Not in pain!

I called in for an emergency dental appt and was in the next morning. Ive always had a fear of dentist offices but the Dr. was really awesome at easing that. My 2 children have also been seen here and they both absolutely loved it. The hygienist was super sweet with them both and they're looking forward to their next visit. I would absolutely recommend this office to any of my friends.

They literally got me in the same day for a horrible toothache. I thought my tooth could not be saved but the doctor is going to try. I was treated with upmost respect and the staff and doctor were so nice. I have nothing but wonderful things to say about them. Thank God for Crestview Dental Center.

I called ONLY for answers this is my first time trying to set up my own appointment and whoever picked up the phone is very RUDE AND LOUD ESPECIALLY WHEN GOING INTO THE BUILDING YALL NEED TO WORK ON YOUR CUSTOMER SERVICE AND TRY TO BE A LITTLE MORE NICE TO PEOPLE WHEN THEY CALL OR COME IN !!! COSTUMER SERVICE IS KEY PEOPLE ~THANK YOU

What a true professional! Staff is so nice! Just a all around excellent experience! Thank you!

I have been on the waiting list for the dentist here for more than a month now! not to mention they never called me like they said they were when my referral was ready !

Made an appointment with this place over a month ago because of Dr. Turnier's reviews-5 star! Upon arriving today, I was told he was no longer there and I would be seeing a Dr. Caledron, they never bothered to call and let me know and they had weeks to do so. I had arrived half hour early by request. I didn't care for the assistant that did my x-ray, she seemed kinda spacey and not very friendly. She attempted to take my BP and I almost laughed when she put the cuff on my arm upside down and couldn't figure out why it wasn't working, so I had to correct her. I was asking this assistant about the new dentist as I had passed an exam room on the way to mine and a very young, tiny, Indian looking female was in there talking a mile a minute with a patient trying to convince him to have some kind of procedure done. I had thought to myself that I hoped she wasn't the new dentist! The assistant reassured me telling me that she liked her better than Dr. Turnier. I remarked that I hoped she wasn't one to try and convince me to have a root canal or some other expensive procedure as I had noticed lately that that was all dentists wanted to do, instead of a simple filling. She reassured me that they didn't even do root canals there. The first thing out of the dentists mouth upon entering the room was that I needed a root canal, I actually laughed out loud. I asked why it couldn't be filled and her response was that the nerve was exposed and decayed to which I responded, "then why isn't it hurting if it is a decayed raw nerve that is exposed?" I also added that my insurance did not cover root canals. Her response was,' people are different, maybe your tooth wouldn't hurt!' WHAT??? I have never known anyone with a decayed nerve that it didn't hurt. This is a scam a lot of dentists are doing to soak people for money. I told her if I was going to spend money out of pocket, I would go to my childhood dentist in Alabama who I knew was honest. This seemed to make her mad, so I told the assistant that I disagreed with her about Dr. Turnier not being as good a dentist from his 5 star reviews and I wouldn't be back and I would be leaving this review! My appointment was also at 3:30, arrived at 3:00 and saw the dentist at 4:15 and there was hardly anyone there, about two other patients. STAY AWAY from this clinic! I have seen many bad reviews on here about this clinic on everything and everybody except Dr. Turnier and he is gone. As for the response below from the clinic, BS, upon seeing Dr. Turnier in another clinic, he fixed both teeth that "needed" root canals according to this clinic, by drilling and filling them.That has been a year ago and I have had no problems. Regardless if a clinic is non-profit or not, I hear the word Root Canal far too often, and it is either a matter of greed or ineptness! I go to LECOM in DFS for all my other dental care and they are great!

Gary Turnier is an amazing dentist! I was scared to get work done but every single time he is attentative and goes out of his way to get me the help I need. Both recent procedures I felt NO pain whatsoever . I was astonished and am looking forward to having him do all my dental work. He alone is worth the trip

I just left from my 2nd dentist visit with Dr Gary Turnier and I will be going back for a filling next month. Today during my visit, Dr Turnier was fantastic! He took care of 2 issues when I thought it was just 1, I was very happy with that outcome. He's really personable, kind and has a great attitude. He knows how to put people at ease. He took his time and the experience was actually calming. I was a little freaked out at first, shaking and all but he help me calm down and in all honesty I did not feel a thing! I did not even feel the injection in my mouth. He stayed in the room while it numbed my mouth, which is a 1st. Others doctors usually leave the room. It was really nice that he stayed. I felt as if I mattered & just wasn't another patient to fix and get on with it. Definitely glad I found him! Absolutely recommend!