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Dentist

Artisan Dental

Allyia Briggs - profile photo sean Wolthers - profile photo Greta Gissel - profile photo Leah Hale - profile photo
4.7

57 Total Participants

Business Status Operational
Address  509 W Hanley Ave STE 102, Coeur d'Alene, ID 83815, United States
Plus Code  85V5P6J3+39
Global +Code P6J3+39 Coeur d'Alene, Idaho, USA
Website artisandentalcda.com
Phone (208) 664-9506
Accessibility Wheelchair-accessible entrance
Planning Appointments recommended

What visitors are saying

profile image Wonderful service by good people with a clean and relaxing atmosphere.
profile image Excellent staff and excellent work, highly recommend!!
profile image Professional office staff that make you feel like family.
Read more reviews

Mitchell WerBell

5
2 years ago

Dr. Nate and his staff are incredible. Highly recommend.

Trisha Waldo

5
2 years ago

Nate is great and does all he can do to take care of you. He got me in right away and saved a big headache. Thank you

Tina Caparella

5
2 years ago

Best cleaning hubby and I have had in forever! Thank you Brie and Tanya for your professionalism and dedication to our pearly whites! We are only visiting the area but would return to the office if we lived here! Oh heck we may come back for a another visit just to have our next cleaning it was that good!

Reply from Artisan Dental
So good to hear you enjoyed our office. Thanks for the review!

Tanya Aman

5
2 years ago

Great experience with Artisan Dental! Dr. Nate and his staff are super friendly and welcoming. I went there specifically for a procedure my current dentist could not do. Technology is above and beyond what I have seen anywhere else which makes everything seamless. Best dentist in North Idaho by far. I will be switching permanently.

Sara Sherman

5
3 years ago

Amazing people, very friendly and top of the line equipment. I could not be any more happy with the care I have received.

Allyia Briggs

5
3 years ago

Dr. Nate and his team are extremely knowledgeable, fun, and make going to the dentist an enjoyable experience! Highly recommend!

Sean Wolthers

5
3 years ago

Excellent service! The assistant and receptionist gals are super kind and Dr. Nate is great! -HE

Reply from Artisan Dental
Thanks for your generous review!

Greta Gissel

5
4 years ago

Dr. Nate is exceptional and very professional. His technology is state of the art and his staff are warm and friendly. I highly recommend Artisan Dental!

Haley Mossburgh

5
4 years ago

I am like super spooped if the dentist but these guys made me feel super safe and comfy, ALL the staff are super nice even the ladies at the front desk made me feel nice. Best of all they don’t pressure you to make another appointment if you don’t have money atm

Leah Hale

5
4 years ago

Another dentist in town recommended expensive procedures for my children that were not necessary and could have been harmful. I am so pleased to have received a second opinion from Dr Bourassa. We found him to be very knowledgeable and practical in his approach to dentistry, as well as very thorough and great with my kids. I could not tecommend him and his kind staff more!

Layn Hamilton

5
4 years ago

After searching for a new Dentist, my first call was Artisan dental with Dr. Nate as they call him. They had a cancelation and within an hour and a half i was talkin with Dr.Nate. he gave me options but said he had time right then with no pressure to do the root canal. Super down to earth guy most meticulous professional and focused pain free root canal.The staff girls were super professional and very nice and knew what they were doin as well. They said they loved their boss. That's a plus for me when the staff praises their employer . First time in months after another dentist left me in a bad way with a bad crown, that i am eating like a honey badger again. Best experience yet .

Karla Ngawaka

5
4 years ago

Best dentist and staff ever. Used to stress over appointments. Not anymore

Debbie Larnerd

5
5 years ago

The best dental office I have ever been too. The whole team was so great and they made me feel so comfortable. I highly recommend this dental office

Amanda Rae Hooker

1
5 years ago

Just found out my daughter has seriouse dental problems that where never mentioned at any of her exams in the 3 to 4 years I took her to this dentist including a baby tooth holding down 2 adult teeth. All of this and more could have been found with a simple exray I know my insureance was paying for.

Reply from Artisan Dental
Sorry to hear that you are frustrated. This is the first I have heard about the situation. I prefer to discuss treatment planning on a personal basis so please contact the office if you would like a further explanation. As this is a public comment and google reviews definitely affect our search ranking and the look of our business I feel that I must defend my practice philosophy. Cavities develop allot slower then most people realize and often take years to develop. I am a conservative dentist and don't fix a cavity until its atleast close to the size of the hole I would have to make to fix it. I know there are dentists in the area that believe they need to fix every little thing as soon as they can detect it. Research and experience show that cavities grow slowly so I prefer the conservative approach. I have patients with small starts of a cavity that have not grown in the ten years we have been monitoring them. Looking into the records that we have you never followed through with the treatment that we recommended in 2017. We did record that you were rude and yelled at the front desk a few times and did not allow us to explain treatment to you. We were aware of the tooth that was coming in sideways and recommended an orthodontist several times, but with your insurance the state does not allow us to take all the pictures as often as we would often like. They also do not allow us to do work and exams on the same day which I know you were frustrated with. Contact your local politician if you would like this changed. We can only do what the state allows us to do. We also recorded that you were very mad at us for not fixing her crowded teeth but I am not an orthodontist and I am only comfortable doing the things that I know that I am good at. I am glad that you have found someone that you can trust and work with better.

Wolfqueen Sumner

5
5 years ago

Always great every time I go. Reasonable prices as well. Extremely nice staff as well.

Jacob Bogle

5
6 years ago

Haven’t been to the dentist in 8 years and was super stressed out to get a root canal done. Dr Nate did a fantastic pain free procedure, made me feel at home and comfortable from the time I went back. Excellent staff and excellent work, highly recommend!! Thanks again Dr. Nate!

DragonBall Legends Player

5
6 years ago

The best dentist ever highly recommend he goes out of his way and very friendly. not afraid to go to dentist first time in my life

Stacey Hanlon

5
6 years ago

Great office. Nate fixed a tooth I'd had worked on many times. He completely alleviated the problems I'd been having. Great staff and customer service. I highly recommend this office and Dr. Nate.

Tiffany Elkins

5
7 years ago

Thank you Dr. Nate for getting me in same day! I appreciate your professionalism, honesty and detail in explaining what I had going on. You answered every question. Your front desk staff was very kind and your assistants very knowledgeable and personable as well. Thank you again I would most definitely return for any future dental work!

Mara Prusak

5
7 years ago

My mom was a hygienist so when I moved to town I was nervous about having someone else clean my teeth. Tonya did an amazing job and the office has a great relaxed feel to it.

Melanie Lambrecht

5
7 years ago

I needed tooth removal, bone graft and implant for a crown. Dr. Bourassa was excellent. The care and technology he uses allowed him to do an implant that was difficult based on the width of the bone. The office staff is equally as friendly and adept at answering questions . This is a highly qualified, professional office. Thank you for the great care!

Tom Morgan

5
7 years ago

The best dentist experience I've had in years.

Rachel Wessel

5
7 years ago

Trusted local dentist, recommend!

Mindy Sue Vogel

5
7 years ago

Great customers service!

Spike Spiegel

5
7 years ago

Great place! Love it!

Mark Kochendorfer

5
7 years ago

Dr Nate is great! The clean and newer office gave me a lot of confidence that I would get the best.

Hollyn Edelen

5
7 years ago

Being new to the state (and having not been to the dentist in a few years..), I was so unsure where to even start looking. I spoke to a few different dentists, but had the best experience with Artisan Dental. I went for my last appointment (of 5) in February and already have my 6mo. cleaning appointment lined up! Wonderful staff and overall experience. Thanks again guys!

Reply from Artisan Dental
Thank you so much for the review.

Dean Isaacson

5
7 years ago

Nate is the best dentist I have ever had in my life and practically painless. He pays attention to details and he explains what he is doing to my teeth. He has given me good advice, too - and I have learned to heed this. I recommend him to all my friends.

Teress Kay

5
7 years ago

Thanks for taking care of my daughter

Tana Corombes

5
7 years ago

Dr. Nate's office is not only newer and clean but most importantly the people are friendly, willing to listen, and are willing to take the time to explain and answer all of your questions to make you feel at ease with your treatment plan. This was my first visit to Artisand Dental and I was impressed how well they treated my son. He unfortunately had not seen a dentist for years and is in much need of some care, however, despite all of that they were very nonjudgmental and willing to take the time to set up a plan to get him taken care of without making him feel uncomfortable. As for me his mother, that made me very very happy. Not only do a lot of health professionals these days not take the appropriate time with patients but it also seems a lot of them can be very judgmental. I felt very at ease with Dr. Nate's approach and They have certainly retained us for dental needs from here on out. I would and will be recommending them to all of my friends and family.

Kimberly Allen

5
7 years ago

Artisan Dental provided me with new faith in dentistry. The staff was great from the waiting room to the dentists chair. They were able to get me in quickly, accommodating my schedule for both a check up and follow up. They were attentive while I was there and helpful with any questions I had. Dr. Bourassa's approach was professional yet comfortable. I felt confident in the work he was doing and he had a way of making it fun.I had never left a dentist office laughing before! After a great experience topped off with prices that work for my budget, I will absolutely be returning to Artisan Dental in the future.

Steve Goolsby

5
7 years ago

professional office staff that make you feel like family. Office setting was relaxing and non hurried.. Results were excellent!.Would absolutely recommend their skilled services to anyon ,Thanks Nate and staff.

Kirsten Anderson

5
7 years ago

I recently moved to the area and was referred to this practice by a friend. It was a way better experience then the dental office I had been going to since i was a kid. The office was new and clean and seemed very modern. They were organized and got me in quick. I was happy to find a place that made me feel very comfortable.

Anonymous SuperUser

5
7 years ago

Easy to schedule, regular cleaning reminders, and great staff... thank you Artisan Dental

Michael Goffman

5
7 years ago

Nate was funny and professional, and he has all the hi-tech stuff. The 3-D X-ray machine is so cool! He explained everything in laymen's terms and showed me exactly what was going with my chompers. It definitely makes a trip to the dentist a much better experience. Highly recommended!

F F

5
7 years ago

The work that I had done at Artisan was phenominal and Dr. Nate was very courteous to my apprehension towards getting dental work done. I would recommend Artisan to anyone!!! Great job guys!!! Makel F.

Ashley Clark

5
8 years ago

What a great office! This group is professional, precise, personable and affordable. Thank you very much Artisan Dental! My daughter and I will be using this office for our dental needs for years to come.

Maya Lynn

5
8 years ago

I've been going to Artisan Dental since they opened, and I've always had great experiences. The front office lady is very welcoming and knowledgeable, and Dr.Nate and the hygienists always get their work done in a timely and professional manner. Would absolutely recommend this office to everyone I know!

Dani Wilcox

3
8 years ago

I was very happy with the Dr. But I will say the receptionist was extremely rude with her comment about my 3 younger children and how after I suggested I was going to take them outside while the Dr worked on my daughter. She made the statement about how they could not have them in the o ffice. I was offended. My kids are good kids, but they are 2, 3, and 5 so we're playing with the 1 toy the office had for children. I will be back but I feel this was completely unacceptable. I work with the public and if I was to treat a family like that I would be fired.

Brock Sherman

5
8 years ago

The best on this side of Mississippi! Felt very relaxed and at ease. Dr. Nate will have me as a patient for life.

Amy Collins

5
8 years ago

I was looking for a new dentist and heard great things about Nate from several different people. What an excellent experience! The office was very clean and welcoming, everything ran smoothly and on time and Nate was professional and friendly. Would highly recommend to anyone looking for a dentist in the Coeur d'Alene area!

James Perkinson

5
8 years ago

Nate and his staff are very professional and friendly. I would highly recommend him to anyone looking for a new dentist. They seem to work with most, if not all, insurance companies. Dr Nate is great!

A Appleford

5
8 years ago

I was treated wonderfully by Dr. Nate and his staff. I highly recommend them! Professional, excellent and kind.

Jill Tolman

5
8 years ago

I'm always nervous about a trip to the dentist. Dr Nate and his staff put me at ease with their kindness and professionalism. Thanks Dr. Bourassa, I'll be back!

Collectables Corner

5
8 years ago

awesome dentist the Best!!!

Julius Vichinsky

5
8 years ago

Today I was complimented on my smile. Dr. Nate is the reason why. November 15, 2012 I went to see Dr. Nate for a filling. This was before he was on his own. It was late and as he was finishing up he leaned over and asked me if I needed to be anywhere? I shook my head no and he said he was gonna "fix me up a bit". If I recall correctly he was testing out a potential new hygienist so I didn't think much of it figuring he was going let her do some cleaning or something. The gift he gave me I am forever thankful for. I had since my adult teeth came in a condition known as tetracycline staining. "Tetracycline is an antibiotic that kills many types of bacteria in the body. Tetracycline is most commonly used to treat urinary tract infections, genital infections, acne, skin infections, and infections that cause stomach ulcers. This drug can cause many side affects including gray colored or gray-striped teeth. The gray stains caused by Tetracycline penetrate deep into the tooth enamel and into the dentine below the enamel. These deep stains need an experienced cosmetic dentist to reduce their appearance and restore the natural color of the teeth." I had always been ashamed to smile, especially as a child and throughout school. No one understood the way my teeth looked was not from lack of care. So that night I spent a few hours in the chair while Dr. Nate worked on me. I remember him saying to the hygienist and me "this is why I am a dentist... when we have a chance to do things like this" He looked at me directly and said "I think you are gonna like this". They removed the glasses and let me sit up and he handed me a mirror. I saw for the first time in my life the smile from within me reflecting back. It was for me a life impacting change. He changed my life for the better and did so at no charge. If you need dental work - clearly I support him and you should too. He is more than a Dentist. He is an Artist. See for yourself. (posted pics on their Facebook page!)

Luke Dupin

5
8 years ago

Dr Nate is professional and a joy to be around. The facility is clean and modern. I read a few of the 1star ratings and am baffled, seems hard to believe those people are talking about the same place?!

DollfacePage

5
8 years ago

I haven't been to the dentist in years but remember it being very uncomfortable and stressful. I switched dentists and decided to give Dr. Nate a try. I felt immediately comfortable in the beautiful, clean office. It didn't give me the creeps in the way sterile hospital environments normally do! It was pleasant. The receptionist and hygienist were very friendly and professional and I relaxed in the chair over the hygienist's confidence. Doubt or worry never crossed my mind. Dr. Nate himself was highly professional and light hearted and I'm so glad that I made the switch ☺️.

Siera H

1
8 years ago

WOW! I just called to make an appointment for my daughter. I expressed concern over her current (new) dentist not letting me observe her cleanings. They make me stay out in the lobby. I like to quietly monitor the dental visit from the corner to make sure no shortcuts are being taken. I don't get in the way and my child is never distracted by my doing this. Also, as a parent, I don't want my young daughter alone with an adult, especially a man, that I am unfamiliar with. Better safe than sorry when it comes to kids right?! WELL, the woman on the phone shamed me for being uncomfortable with this and said they do the same thing. I politely expressed concern about my child being left alone with a stranger. She rudely insulted me and my choices, quickly gave me the name of another dentist, went on babbling about how I need to find someone else, and then HUNG UP ON ME! SO RUDE, so condescending, what a disgrace! I have never been to any other dentist that won't let a parent watch. It's never been a problem. It's super creepy and unprofessional to not let a parent oversee their child's dental care when they want to! You should be ashamed to insult a parent's concern Artisan Dental! I don't think Dr. Bourassa would approve of your treatment!

Reply from Artisan Dental
I am sad that you had a bad initial contact with our office and I will be addressing your concerns. I can't comment on who said what with what tone, but I can comment on our office policy. Typically we allow parents back for the initial exam after the cleaning and xrays have been taken. The primary reason we do this is because adults can't be in the room during xrays and we like to respect the privacy of other patients by not having parents and other children in the hallways. This has become more of a concern recently as HIPPA has clarified their expectations. Pediatric dentists have done a lot of research on successful strategies for children and have found that children tend to enjoy their appointments more when they accomplish it on their own. The ultimate goal is to foster patient autonomy and grow children into adults capable of handling treatment and taking ownership of their own health and well-being. By realizing that they are in control of and responsible for their situation they tend to "own" their problems and are more likely to modify their future behavior. Children behave better for teachers and professionals then they do when they are trying to perform in front of their parents. We have many distraction techniques that work a lot better when we have the child’s undivided attention. It is also common for bad habits and maladaptive coping to be passed from parents to their children. A positive experience relies on lots of psychology which I can't completely cover but a few common examples follow. The simple act of letting them go it on their own tells them that you trust them, us, and that it is not a big deal. They are less likely to make it a big deal themselves. The simple act of holding a child's hand, though comforting for the parent, is directly telling the child "hold on, something terrible is about to happen, brace yourself" This almost never ends without tears and lots of added stress for everyone involved. In the end the goal isn't just to get work done, it's to make it as a-traumatic as possible for the patient. In the end I believe our goals are the same.

Al B

1
8 years ago

You have professionals that are great in their profession and you have those who aren't. He should be cleaning toilets for a living. His bedside manners and professionalism doesn't exist. Working with the general public is not this guys forte. If you enjoy your kids coming out extremely upset on numerous occasions, then this guy is for you.

Reply from Artisan Dental
I am unsure whether this is a legitimate review. I started my own office almost two years ago and haven't seen you recently. Your previous reviews were removed by google due to malicious content and this seems to be more related to office politics then to an actual dental experience. If you had a bad experience, even once, you should have let me know rather then to continue to upset your children. I feel that one of my strong points is working with children which is why several of the local pediatric offices have chosen to work closely with me. If you would like to see my new office and set up a consult free of charge I would be happy to discuss your concerns.

Erin Hooper

5
8 years ago

I had a great experience at Artisan Dental! Wonderful service by good people with a clean and relaxing atmosphere. I would highly recommend Dr Nate to everyone for their dental needs!

Jessica Kincella

5
9 years ago

Dr.Nate goes above and beyond for his patients and doesn't push for unnecessary treatment. Artisan Dental includes a great team from Nate to the hygienist to the receptionist. Thanks Dr. Nate! You made a trip to the dentist, a piece of cake!