I was having rough time with a policy not being properly explained, Megan reached out on my behalf and advocated for me. She made me feel like I was a priority and she was very professional.
Amazing customer service, great environment, wonderful all around
I am a new employee here, and I hands down love it here! They actually care about their employees and customers!!! I would highly recommend this company to any of my family members and/or friends!!!!!!
I heard about the company through advertisement from Megan Harris. I called and was helped immediately. Megan is very professional and such a sweetheart. I received a great policy with a very affordable price. I would highly recommend this company to my friends and family. You guys are amazing!
The team members are very knowledgeable courteous and genuinely concerned about the customer.
10/10 would use again. Professional, friendly and great prices.
I had a great experience with my agent! Megan Harris answered all my questions and gave me the best commercial insurance for my company. She was very polite and made sure I understood my policy. I definitely recommend her for my other friends with businesses
When I tell you this is the best insurance company in Sylacauga!! It's the amazing staff and awesome rates for me!!
Megan Harris was a great person to handle business with.
Very friendly and knowledgeable!!
I pay my bill on line but had a question and was going to go in to ask in person but I didn't even get in the door completely and they were being rude because I did not have a face mask. There is no mandate anymore and I don't wear them anyways because I have COPD and when it is humid I struggle to breath without one and to wear one would suffocate me but they refuse to even let you in the door without one. They do not have to be rude to people who choose not to wear one.
Love it
I was unhappy on yesterday but the call I just received from the store manager made me feel this is where my business should be thanks Megan so much for your friendly customer service I'm n management myself and it's superior that we make sure our customers are taking care of because they make it happen again thanks !
The level of service that Megan provides is second to none. Stop by to see if she can get you better protected and covered. She will certainly take care of you, your family and friends!
I am the managing agent of this location. I joined the team here October of 2020. This is by far the most inclusive and personable company I’ve ever worked for. We have Chic-fil-a standards here and we guarantee a pleasant experience. The rates are great and so are our team members.
The new manager is very nice and very helpful I really like her
Shannon was very deceptive and took my money for 2 months and was aware of my situation and then turned around and said I couldn’t get insurance
Polite, courteous, and friendly
Great people
Five stars
Extremely nice people!! I HIGHLY RECOMMEND THIS COMPANY !
great service an extremely nice an friendly folks i would recommend using this place
Shannon is great and makes sure that all our questions are answered. My husband and I have come here for insurance since 2014. Definately recommended if you would like affordable insurance.
I'm really satisfied with this company! They gave me the best quote that I could find and they gave me a lot of information about insurance which helped me out a lot. Also, they call me and let me know that my bill is due when I'm running late. You can't beat that!
(Translated by Google) On tim4 (Original) On tim4
Wonderful service with a smile everytime very good agent Shannon goes above and beyond to help if he can excellent service
Friendly,fast,convenient
I have had different insurance agents over the years, but none of them make you feel like the care more then Chelsea. I really appreciate all the hard work you guys do to make sure your customers are taken care of. I have recommended you to all of my friends.
I would like to point out one of the employees that went above and beyond to help me when I didn't have ins and desperatelyneed it even when I got other insurance she helped me with the paper work and everything in needed a real outstanding person kodos to her and to tell her thanks again Chelsea Murphy good job
Had a hard time finding auto insurance to fit my budget. Decided to go here on a limb and Chelsea helped me get a good deal on insurance.
Chelsea was so helpful when I was dropped at a different company!!
Great service from Chelsea!
Great service
Price right
The crew there is very professional and do their jobs well.