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Dentist

21st Century Dental

Mia Johnson - profile photo Andrew Eldridge - profile photo ibam kurniawan - profile photo lana minton - profile photo
4.8

325 Total Participants

Business Status Operational
Address  2837 Chatham Rd, Springfield, IL 62704, United States
Plus Code  86FGQ896+4M
Global +Code Q896+4M Springfield, Illinois, USA
Website 21stspringfield.com
Phone (217) 698-9500
Accessibility Wheelchair-accessible toilet
Planning Appointments recommended

What visitors are saying

profile image All of the staff was friendly and gave great Customer service.
profile image Service was prompt, efficient, and communication throughout was great.
profile image I also received great dental maintenance service.
Read more reviews

Vicky Megginson

5
2 years ago

Very professional staff.

Reply from 21st Century Dental
Thanks a bunch! We hope you have a great rest of your day.

FATCATlolLEXY I LOVE CAT

5
2 years ago

They always go above and beyond.

Reply from 21st Century Dental
Thank you! We really appreciate the feedback.

Robert Birdsell

5
2 years ago

Awesome care doctor and staff go above and beyond

Reply from 21st Century Dental
Thank you! We really appreciate the feedback.

Shelly Wheeler

5
2 years ago

Friendly staff. They did a thorough cleaning and checking of my teeth. Will definitely return!

Reply from 21st Century Dental
Thanks a bunch! We hope you have a great rest of your day.

Sean Pociask

5
2 years ago

Had a wisdom tooth extracted in office. Staff were very friendly and answered all of my questions. I was anxious like many others at the dentist, but my extraction took less time than some fillings I’ve had in the past.

Reply from 21st Century Dental
This feedback is so valuable to us. We really appreciate it. Have a great day!

Stephanie Hoover

5
2 years ago

I had somewhat of a tooth urgency situation and needed to switch dentists due to my insurance. I was recommended to see Dr. Meters by a friend and I am so happy I went to see her. The entire office was so friendly and professional! They took care of me in a timely fashion and I would highly recommend them to anyone!

Reply from 21st Century Dental
Thank you so much! Our team loves seeing these reviews!

Vickie Dixon

5
2 years ago

Every staff person is so very friendly and respectful and professional. I always feel great there.

Reply from 21st Century Dental
Thank you so much! Our team loves seeing these reviews!

Barbara Embree

5
2 years ago

The staff are very personable from the receptionist to the doctor. I would recommend this place to everyone. Very nice people!!!!!!!

Reply from 21st Century Dental
Our patients mean the world to us. Thank you so much!

Mackenzie Anderson

5
2 years ago

Dr. Meyers is without a doubt the best dentist I’ve been to! All the staff is so nice and helpful. I get in and out quickly (without being rushed and compromising care) Your care plan is discussed ahead of time and you are told prices so you don’t get blindsided by a massive bill, plus the costs are very reasonable. I will never go to another dental office. I highly recommend 21st century!

Reply from 21st Century Dental
Thank you for reviewing our office!

Mia Johnson

5
2 years ago

I love this place! They have GREAT customer service, and they make you feel like family. I’ve only been coming here for 1 month and feel like I’ve known these ladies forever. They are very kind, and I recommend EVERYONE to them.

Reply from 21st Century Dental
Thank you for your review! We hope you have a great day!

Mandie Johnson

5
2 years ago

I was nervous going in today. Everyone was nice and very helpful. The Dr made me feel at ease and was thorough in explaining what needed to be done. Thankyou!!!!

Kait Kasp

5
2 years ago

Staff are helpful and very upfront and honest about costs and procedures. Very thorough and I 100% recommend 21st Century!

Reply from 21st Century Dental
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!

Andrew Eldridge

5
2 years ago

I recently became a new patient at 21st Century Dental. They welcomed me with open arms and got me an appointment on a spur of the moment type of situation. During my appointment a few red flags came up that work needed done. They managed to knockout 80% of what was needing done and scheduled me in within a few days to finish the rest. Top notch performance and excellent customer service!

Reply from 21st Century Dental
Thank you for reviewing our office!

Laury

5
2 years ago

Great dentist at good prices.

Reply from 21st Century Dental
Thanks, we appreciate it so much!

Elizabeth Riley

5
2 years ago

Friendly, nice, professional.

Reply from 21st Century Dental
Thank you so much! Our team loves seeing these reviews!

Elizabeth Grider

5
2 years ago

Super friendly staff!!

Reply from 21st Century Dental
Thank you! We really appreciate you taking the time to leave this review.

Ibam Kurniawan

5
2 years ago

Very nice place,nice people???? See you next time

Reply from 21st Century Dental
Thanks so much!

Lana Minton

5
2 years ago

I’ve been going there for a long time and the women who work there are always unbelievably kind and great at their jobs! would definitely recommend!

Reply from 21st Century Dental
Thanks! Have a wonderful day!

Andrea Lee

5
2 years ago

Always friendly and patient centered! Dr. Meyers is the best!

Reply from 21st Century Dental
Thank you so much for the positive review. We're happy that you're happy! Have a great day!

Meghan Hyam

5
2 years ago

Dr. Meyers was so patient and wonderful with my 5 year old. She is a confident dentist and a absolutely wonderful person. Highly recommend. The front office staff and Michelle (hygienist) are all friendly and professional.

Reply from 21st Century Dental
We really appreciate you taking the time to leave this review. Thank you!

Mindy Davis

5
2 years ago

We love Dr. Meyers! She has helped me with so much dental work over the last several years that she has became more of a friend I look forward to visiting. She is so sweet and just makes you feel so calm and comfortable. She is also wonderful with my son with anxiety. I just saw Dr. Pickell for a sudden extraction and she was great as well. I would happily see her again. We highly recommend 21st Century Dental for the whole family!

Reply from 21st Century Dental
Thanks! We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.

Elizabeth Boyer

5
2 years ago

The entire staff was friendly and very communicative. All of my questions were answered in great detail, and I was very well taken care of. Would very much recommend going to this office. I personally got to spend time with Cam and Dr. Pickell, and they were such lovely ladies who, you could tell, are very qualified to do their jobs. Thank you for all your help!

Reply from 21st Century Dental
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!

Teresa Walker

5
2 years ago

Very pleased with all of the staff...Very professional and courteous

Reply from 21st Century Dental
This feedback is so valuable to us. We really appreciate it. Have a great day!

Janet Williams

5
2 years ago

Great place for you and your teeth. Everyone is very nice. Doctor is amazing. Place is very, very clean.

Reply from 21st Century Dental
Thank you for your review.

Chris Rogers

5
2 years ago

They took good care of me as always. Friendly people, always do great work on my teeth as I’ve been a customer for well over 10 years

Reply from 21st Century Dental
Thank you so much! Our team loves seeing these reviews!

Andrew Handy

5
2 years ago

Doctor and staff are very engaging, professional and caring. Made me feel assured about my dental plan. Awesome experience.

Reply from 21st Century Dental
Thanks so much!

Sadao Kingu

5
2 years ago

21st Century was an amazing experience! I had not been to the dentist in over twenty years. So of course I was hesitant to get work done that I knew I couldn’t wait on any longer. I got two crowns done in about a months time and everyone there was so welcoming. Dr. Meyers was very patient with my particulars on my front crown. I’m somewhat of a perfectionist so I’m not the easiest to deal with, especially when it comes to my teeth. But the staff there was amazing. Michelle; amazing! Selena; amazing! The front desk mates, Emily and Elizabeth; amazing!!! And of course Dr. Meyers. I cannot say enough about her will and determination to get it right and make people happy. Please please please go to 21st Century for your dental needs. You will not regret it!!! Sadao K.

Reply from 21st Century Dental
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.

Mark Holloway

5
2 years ago

No appointment and walked in and out within 30 minutes with a treatment plan. Very grateful

Reply from 21st Century Dental
Thank you for your review! We hope you have a great day!

Cory Hoedebecke

5
2 years ago

Very nice staff. I always look forward to going to my appts, which may seem odd for a trip to the dentist. Professional, clean, courteous, etc.. no complaints whatsoever. If you're looking for a dentist, this is a good place to start .

Reply from 21st Century Dental
Thank you so much for the positive review. We're happy that you're happy! Have a great day!

Ron Leonhardt

5
2 years ago

Current patient since 2020. Best dentistry experience I have ever had. Very professional, safe/sanitary offices (especially for those who are immunocompromised/Covid-19 precautions), and great doctor-patient communication. I have recommended Dr. Meyers and 21st Century Dental to all my family living in the Springfield area.

Reply from 21st Century Dental
Thank you so much for the positive review. We're happy that you're happy! Have a great day!

Jean Strausbaugh

5
2 years ago

Dr Ashley Meyers sets the tone in this office, extremely competent, compassionate, exceptional skills and comfort. A+++

Reply from 21st Century Dental
We’re very grateful for positive feedback like this. Thank you for reviewing us!

Karah Blunk

5
2 years ago

Love our dentist!

Reply from 21st Century Dental
Thanks a bunch! We hope you have a great rest of your day.

Derek York

5
2 years ago

Dr. Meyers and her staff are FANTASTIC! I would highly recommend them for any of your dental needs.

Reply from 21st Century Dental
Thank you for your review! We hope you have a great day!

Billie Strickland

5
2 years ago

very friendly. everyone treats you as part of family. does good work too

Reply from 21st Century Dental
Thank you! Have a great day!

Meghan Jenkins

5
2 years ago

Best dentist office ever! Dr. Meyers is so fun and my kids absolutely love her! The staff is extremely friendly and professional - 5 stars all around!

Reply from 21st Century Dental
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!

Ryan Prentice

5
2 years ago

Service was prompt, efficient, and communication throughout was great. The doctor, hygienist, and other staff were kind, thorough, and left no question unanswered. They even gave me a rundown of insurance coverage and how best to work it to my advantage. Is there another star I may grant them?

Reply from 21st Century Dental
We love providing our patients with exceptional dental care and supportive, positive experiences. Thank you for reviewing us!

Joan Rakes

5
3 years ago

Everything was great, every one was very kind and treated me very well!

Reply from 21st Century Dental
Thank you for your review! We hope you have a great day!

Dan

1
3 years ago

Everyone was nice. They modified the upper denture . The finished product makes me gag whenever I wear it. I came back today and the doctor said they will add a tooth to make it work . But they were charging extra $100 which I opposed. I left the clinic unhappy and no idea what to do. I need my denture get fixed but I don’t want to spend extra money. It wasn’t my fault.

Reply from 21st Century Dental
We cannot engage in patient-specific conversations online, but we would love the opportunity to discuss the details of this review with you. Please call us at 217-698-9500, and we’d be happy to speak with you. Thank you.

Erna Quinones

5
3 years ago

Overall great experience today.

Reply from 21st Century Dental
Thanks!

Dawn Ries

5
3 years ago

I am nearly 70 yrs old and had never been to a dentist. They were so thorough, thoughtful and it was a wonderful experience. I feel so much better knowing the condition of my teeth. I will certainly go back for any follow up. Thank you so much.

Reply from 21st Century Dental
Thank you very much. This review means a lot to our team!

Janet Wells

5
3 years ago

Very Professional and Friendly. I don’t think we can overstate the importance of routine dental care! These women know what their doing and they’re nice about it!

Reply from 21st Century Dental
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.

Julie Timmermann

5
3 years ago

Highly recommend this friendly, gentle and very knowledgeable dentist and her staff!

Reply from 21st Century Dental
Thanks so much!

Melody Stimac

5
3 years ago

My experience today at 21st century was amazing the dentist was great the girls were awesome and I was very glad that I went back to 21st century for my dental needs today. Thank you

Reply from 21st Century Dental
We love providing our patients with exceptional dental care and supportive, positive experiences. Thank you for reviewing us!

Kelly Ford

5
3 years ago

Great experience.

Reply from 21st Century Dental
Thank you for taking the time to leave us a review. Our patients' needs are always our first priority.

Dawnita Hill

5
3 years ago

Amazing experience. It’s been over 26 years since I had such a wonderful dental visit. Every single team member was just as wonderful, friendly and caring as the dentist herself! Highly recommend their office. I’m actually looking forward to my follow up appointment! If you can’t say that... make a switch. Your mouth will thank you!

Reply from 21st Century Dental
Thank you for taking the time to leave us a review. Our patients' needs are always our first priority.

Pat Damarin

5
3 years ago

First time here, everyone was very friendly and efficient.

Reply from 21st Century Dental
Thank you so much! Our team loves seeing these reviews!

Tajuana Burnett

1
3 years ago

One of the ladies at the front desk is rude and unfriendly. Every time I visit the office she is very unfriendly. Overall, the Doctor is nice and so was the hygienist and very welcome. I’m thinking about possibly going with another office

Reply from 21st Century Dental
Hello, Tajuana. Unfortunately, online channels are not secure places to discuss protected health information. We would love the opportunity to correct this situation. A team member will be reaching out to you shortly to discuss the details of this review with you. Thank you for sharing this with us.

Annette Klasinz

5
3 years ago

Great! Michelle and doctor are awesome and professional !

Reply from 21st Century Dental
Thank you for the positive feedback! We greatly appreciate it.

B To The Rian

1
3 years ago

I looked around for dentists that would accept my insurance and fortunately this location did. Upon arrival I was quickly taken back into a middle of the road 00's era suite (outdated equipment but clean environment). I had a feeling I'd have to get several teeth pulled due to the fact that I've had bad luck in the past with gum recession/car accidents causing tooth loss so I'm no stranger to the procedure and protocols that pertain to this service/situation. After the x-rays and evaluation the dentist and assistant started setting up to proceed with the extractions before discussing what my insurance would cover and what I'd be out of pocket for. Before they could start they awkwardly left leaving me in the chair with a bib on and in quite a lot of pain still somewhat confusing me at the same time. In comes the billing specialist to inform me it would be around $200 to perform the procedure and I could talk to the dentist about it after she explained things to me. She scurried away rather swiftly as the dentist came back in and I had to be honest and ask about if it was possible to bill me or I could come in and pay for the work the next business day as id get paid that night since covid has a lot of us short on hours and the less fortunate completely out of a job. The dentist was visibly frustrated, rejected my integrity and told me she couldn't prescribe anything without paying, in FULL and IMMEDIATELY for her to continue. I immediately swallowed hard and had to get up from the chair and visibly frustrated, left with a flush face. Gone are the days of just "newis" a client when they can't come up with an inflated currency for something that would take less than 10 minutes to do and being turned down from any relief from the swelling in my face was the icing on the cake. I'd already used a vacation day for this so I had to return in the morning with a pocket full of cash for them and the previous afternoons events still fresh in my mind. The xray showed a mass of infection from my tongue up to the bottom of my earlobe and you can imagine how painful it was trying to sleep the night before so I wasn't in a good mood quite honestly. After paying them, the dentist ripped several teeth out after numbing my mouth and on the 2nd tooth she was pulling I heard an audible crunch. Come to find out this wasn't the tooth breaking, it was a "buckle plate" (soft little bone between the teeth and jawbone (correct me if that's wrong as I'm not a dentist but can tell you how excruciating it was). After the procedure the dentist chose this time to verbally chastise me for my depressing behavior and told me I was everything besides a good person then asked me if I had any questions while my face was full of gauze and bleeding. I was denied any type of pain medication (anytime I've had to get 2 or more teeth pulled its at least offered and I'm not the opioid type unless it's truly needed) and prescribed antibiotics asked to leave. She informed me about the buckle plate fracture right before I left and said she didn't see any reason for pain meds because I could handle it. My face throbbed for the next week and the entire event left a terrible taste in my mouth and reminds me of some kind of frontier dentistry where you're given a shot of whiskey and told to hold on for the ride. WOULD NOT RECOMMEND AND NEVER GOING BACK

Reply from 21st Century Dental
Hello. Thank you for taking the time to provide your feedback. We cannot engage in patient-specific conversations online, but we welcome the opportunity to speak with you directly. Please call us at 217-698-9500, and we’d be happy to discuss the details of this review. Thank you.

Corey Tolley

5
3 years ago

Dr Ashley Meyers is a very kind and considerate dentist. Staff is just a caring. Will recommend to all my friends and family!

Reply from 21st Century Dental
Thank you very much!

Benjamin Pfeiffer

4
3 years ago

Very friendly and always helpful!! Very good at educating me on my procedures.

Reply from 21st Century Dental
This feedback means the world to us. Thank you!

McKenzie Doe

4
3 years ago

21th Central Dental is COVID-19 prevention conscious and are following the CDC guidelines, without sacrificing quality of service to customers.

Reply from 21st Century Dental
Our patients mean the world to us. Thank you so much!

Cheryl Prehoda

4
3 years ago

The staff is always friendly, professional and helpful.

Reply from 21st Century Dental
We really appreciate you taking the time to leave this review. Thank you!

Diegs Hipolito

5
3 years ago

Great experience. Very professional...

Reply from 21st Century Dental
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.